Account Executive

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our membership travel and vacation exchange brands, including RCI, 7Across and Travel + Leisure GO, are shaping the future of the travel industry by creating new possibilities for travelers. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Account Executive provides active account management and represents RCI within assigned account portfolio. The Account Executive targets, creates & secures potential new business, establishes solid and productive relationships to maintain ongoing partnerships with clients at all levels within the organization. This individual will be responsible for achieving sales goals and service objectives by training, servicing and promoting products and services that provide mutual benefit. The Account Executive is responsible for supporting team environment structure, working directly with Director and Business Manager to integrate activities to the team/organization strategy. This is a hybrid role, in office Monday - Wednesday and remote Thursday and Friday.

How You'll Shine:

• Solution Generator: think outside the box to develop innovative sales strategies, approaches, and solutions that resonate with clients and drive business growth. Strong problem-solving skills, a knack for identifying unique opportunities, and the ability to craft compelling pitches that align with customer needs. Adapt communication style, collaborate with diverse teams, and creatively overcome challenges to close deals. A forward-thinking mindset and the ability to bring fresh ideas to the table are crucial for success in this role
• Customer Service: Maintains affiliate relationships by providing timely customer-focused response to client needs; trains and educates resort operational and sales staff, solves problems and troubleshoots, attends and presents at HOA meetings. Be able to deal with Sales reps, Supervisors, managers, directors, etc.
• Sales: Identifies opportunities to deliver RCI products/services through client discovery and advocates usage of such based to advance mutual partnership.
• Portfolio Management: Obtains targeted contract renewals. Ensures contract fulfillment obligations are met. Identifies client issues. Develops and administers service strategy. Monitors resort quality and administers RQIP program as it relates to on-site activities.
• Industry Relations: Attends and participates in area industry events (conferences/ seminars). Gathers competitor information and communicates appropriately. Communicates client issues/concerns to management team and other appropriate company team members. Networks with industry players and establishes relationships. Participates in local ARDA chapter as assigned. Increases personal industry knowledge.
• Team Responsibilities:  Supports team environment by giving appropriate and timely communication, acting as content expert for training programs, working to accomplish team objectives and participating on special projects as assigned. Supports team in projects related to assigned resort portfolio.

Travel Requirements:

• Frequent travel required to adequately cover assigned territory, service clients, and attend industry/company conferences. Estimate between 25% and 50% of an individual’s time with varying destinations required.

What You'll Bring:

• 4-year degree preferred or equivalent experience in business, sales, real estate, travel, or hospitality-related fields
• AEI Certification within 1 year
• Good oral and written communication skills including presentation skills, ability to problem solve, ability to self- manage, initiative, good judgment and decisiveness. 
• Knowledge of Microsoft Office Suite
• Use of presentation technology or ability to learn
• 2-year or more preferred experience working in Timeshare operations
• RCI knowledge preferred
• Prefer applicants with a demonstrated progressive career path
• Prefer applicants with 5 or more years in a position that consists of resort client contact, project management, and training/presentation or staff leadership

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.