Account Executive

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us reshape the landscape of customer experience—where every interaction becomes an opportunity, and every insight drives meaningful change.

Introducing Calabrio – The trailblazers in customer experience intelligence! We are revolutionizing how organizations connect with their customers, empowering businesses to elevate every interaction. Our cutting-edge cloud platform, Calabrio ONE, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with remarkable speed.

We are seeking an Account Executive to join our expanding sales team. In this role, you will be responsible for driving revenue and hunting for new business, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to grow the business, challenging yourself to sell the intrinsic value of our software solutions to prospects and customers. Your role will include managing and closing a pipeline of opportunities while collaborating with other Calabrio resources and presales teams.

What You’ll Be Doing (Key Responsibilities):

• Develop and execute a regional sales plan, including prospecting, pipeline development, and closing deals
• Qualify and manage leads throughout the full sales cycle
• Build and maintain strong relationships with key decision-makers
• Support and leverage field marketing, product launches, and sales-generating programs
• Gather intelligence on markets, prospects, and competition using various resources
• Consistently meet or exceed sales quota expectations

Success Criteria:

• Effective execution of a regional sales plan with consistent pipeline development
• Strong relationships with key decision-makers in strategic accounts
• Quota attainment or exceeding set sales targets
• Successful collaboration with marketing and presales teams to drive lead generation and conversion
• A team player with a strong drive to win and succeed
• Proven experience in prospecting and utilizing tools like Outreach, Sales Navigator, and ZoomInfo
• Demonstrated success in a consultative sales approach with senior business and technical executives, including CXOs and VPs
• Consistent history of overachievement, with multi-year quota attainment

• 7+ years of experience selling complex B2B software products
• Ability to travel lightly for industry events and meetings with key prospects
• Experience using Salesforce CRM to manage the sales cycle

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

• Global team recognized for their passion and innovation
• Innovative product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now