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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
About the Business Development Department
At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an ever-changing global market. Our Account Executive acts as a consultative partner — building strong client relationships, builds tailored UPS solutions and negotiates agreements to drive both revenue growth and customer success.
With clear growth opportunities—from Account Executive into the Senior Account Executive or Enterprise Account Manager —your development never stops.
Job Summary
This mid-level business development position develops and manages a portfolio of B2B and B2C customers within a defined territory. This role focuses on prospecting and acquiring new business, while also retaining and expanding relationships with existing clients. Acting as a consultative partner, the Account Executive assesses customer needs, builds tailored solutions, and negotiates agreements to drive both UPS revenue growth and customer success.
Job Type: Full-Time / Permanent / Hybrid
Workdays: Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)
Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)
Work Location: 2900 STEELES AVENUE WEST CONCORD, ON L4K 3S2
Salary: $59,796 annually
Key Responsibilities and Duties
- Proactively prospect, qualify, and develop new business opportunities to achieve monthly and annual sales targets.
- Build and maintain strong client relationships by understanding customer needs and positioning UPS as a strategic logistics partner.
- Conduct in-person client meetings and presentations to deliver tailored solutions.
- Manage and expand an assigned book of business through retention, cross-sell, and upsell strategies.
- Negotiate and prepare comprehensive logistics solutions that align with customer objectives.
- Stay informed on competitor offerings and market trends to effectively position UPS’s value.
- Maintain accurate records of all customer interactions, opportunities, and outcomes in CRM systems.
- Collaborate with internal partners to ensure seamless customer onboarding and service delivery.
Requirements
- 3 to 5 years of B2B sales experience, preferably in logistics, transportation, or a related industry – Required
- Intermediate or advanced computer skills: Word, Excel, and Outlook (Microsoft Office)
- Excellent verbal and written communication skills
- Strong financial and market knowledge
- Excellent negotiation and presentation skills
- Meets local age and operations requirements to operate a vehicle
- Willing to travel on the own territory – only on road | Class 5 License
- Availability to work flexible hours and provides own vehicle for business
- Bachelor's degree or International equivalent – Preferred
Additional Information
- Applications must include an updated resume.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- 3 to 5 years of B2B sales experience, preferably in logistics, transportation, or a related industry
- Intermediate or advanced computer skills, including Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Strong financial and market knowledge
- Excellent negotiation and presentation skills
- Meet local age and operational requirements to operate a vehicle
- Willingness to travel within the assigned territory by road
- Class 5 driver's license
- Availability to work flexible hours
- Provide own vehicle for business use
- Bachelor's degree or international equivalent
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
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Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
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Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
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Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
What We Do
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
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