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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.
Job Type: Permanent Position | Full-time
Work Shift: Monday to Friday (9:00 AM - 5:30 PM) *
*Flexibility required according to business needs
Location 1: 550 Hanlon Creek Boulevard, Guelph
Location 2: 65 TRILLIUM PARK PLACE KITCHENER, ON N2E 1X1 Canada
Salary: $58,044 - $60,744 annually + SIP (Sales Incentive Program)
Key Responsibilities:
- Develop and grow revenue through customer visits and proactive outreach.
- Identify new sales opportunities and strengthen existing client relationships.
- Follow up on leads generated through internal teams and customer inquiries.
- Address service challenges, resolve claims, and ensure customer satisfaction.
- Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
- Manage multiple tasks efficiently and adapt to flexible working hours when needed.
Qualifications & Experience:
- Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
- Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to thrive in high-pressure environments and manage a high workload.
- Strong time management skills, attention to detail, and customer service orientation.
- The successful candidate must have their own vehicle to ensure they are able to travel between different locations as needed to support the business.
What we offer:
UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.
Our employee benefits include the following:
Training and Development: UPS provides full training for all positions to ensure safety and compliance with policies and regulations;
Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;
Promotion From Within: UPS is a globally known brand and has expanded in many countries, so UPS offers lots of room for advancement in many areas of the business;
Employee Discounts: All UPS employees have the chance to take advantage of employee discounts when purchasing UPS merchandise and other brands;
Additional Information
- Applications must include an updated resume.
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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.
All candidates must successfully complete a series of interviews in order to qualify. Background checks will also be required.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Post-secondary education or at least 3 years of experience in customer service, sales, or a related field
- Strong Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook
- Excellent written and verbal interpersonal and communication skills
- Ability to work effectively in high-pressure environments and manage a high workload
- Strong time management skills and attention to detail
- Customer service orientation
- Own vehicle for travel between business locations as needed
- Successful completion of interviews and background checks
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
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Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
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Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
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Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
What We Do
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
