Account Executive

Company:Marsh

Description:

We are seeking a talented individual to join our Strata Team, part of our Risk business at Marsh. This role will be based in Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Executive, you will play a crucial role in contributing to the growth objectives of Marsh by managing and developing business within a nominated portfolio in our Strata team. You will work closely with Client Managers and other senior managers to ensure high-quality client service and satisfaction.

A business of Marsh, the Strata team is a leading provider of Strata Insurance & Risk Solutions, committed to delivering exceptional service and innovative insurance solutions to our clients. We are currently seeking a motivated and dynamic individual to join our team as a Account Executive.

We will count on you to:

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Ensure timely and accurate production/processing of invoicing, quotations, calculations, and complex and confidential documentation within agreed SLAs/KPIs/quality targets
• Build and maintain strong working relationships with internal and external stakeholders, while identifying and supporting improvements to operational processes

What you need to have:

• Clear and concise verbal and written communication skills, with strong attention to detail
• Strong numerical skills and the ability to work accurately with calculations and documentation
• Proficiency in Microsoft Office tools (or equivalent), including Outlook, Word and Excel
• Tier 1 qualification or willingness to obtain

What makes you stand out:

• Previous experience in the financial services or insurance industry
• A team player who naturally maintains solid working relations with colleagues, external clients, and broader industry market segments.
• Strong interpersonal skills with the ability to build and maintain relationships at all levels.
• Proficiency in managing client expectations and delivering on service commitments.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.