Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position SummaryAccount Executive
Working as part of the busy Customer Services team in Leeds, your role will be to ensure the smooth processing and manufacture of lottery scratchcards from order placement to fulfilment.
You would be assigned to your own customer accounts, from our valued client base throughout Europe. You would provide daily administrative support for customers, and collaborate with our sales colleagues and the production team in the UK to make sure all requirements are met. The role will involve creating and checking all customer and production related documentation, inspecting artwork and proofs, liaising with all internal departments and carrying out occasional press passes.
In order to be considered for this position you must possess the following:
- Excellent communication skills and the ability to provide accurate and timely information to customers and sales colleagues
- The ability to work well as part of a team and build good relationships with customers and colleagues alike
- Strong attention to detail
- Superior time management skills and the ability to cope with tight and often conflicting deadlines
- Proven commitment to providing excellent customer service and the drive and enthusiasm to ‘go the extra mile’
Although not essential, we would welcome applicants with a second European language, preferably Italian. A background of working in the printing industry would also be advantageous.
In return you will have the opportunity to work in a unique role and gain great experience in a busy and friendly team, within a successful company. Furthermore, you will be given a competitive salary of £34,000 to £40,000 per annum, dependant on experience. You will also receive a generous annual leave entitlement of 26 days per year plus bank holidays, and a pension scheme with a company match of 6% of pensionable salary.
QualificationsWork Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Skills Required
- Excellent communication skills and ability to provide accurate and timely information to customers and sales colleagues
- Ability to work well as part of a team and build good relationships with customers and colleagues
- Strong attention to detail
- Superior time management skills and ability to cope with tight and often conflicting deadlines
- Proven commitment to providing excellent customer service and the drive and enthusiasm to 'go the extra mile'
- Willingness to consent to background/due diligence investigation and meet any gaming or regulatory licensing requirements
- Second European language (preferably Italian)
- Background of working in the printing industry
Scientific Games Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Scientific Games and has not been reviewed or approved by Scientific Games.
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Leave & Time Off Breadth — Time off includes a solid starting PTO allotment plus a set of paid holidays, with a floating day and paid volunteer time also cited. Some higher‑level roles reference unlimited PTO, indicating added flexibility in certain areas.
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Wellbeing & Lifestyle Benefits — Company programs emphasize well‑being, recognition, and community and volunteer involvement. Responsibility and sustainability communications consistently highlight these initiatives alongside core benefits.
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Affordable Benefits — Health insurance costs are often described as reasonable or affordable. Core medical, dental, and vision coverage is broadly available for U.S. roles.
Scientific Games Insights
What We Do
As a global leader in the gaming and lottery industries, Scientific Games' mission is to empower our customers by creating the world's best gaming and lottery experiences. Our casino, interactive and instant lottery games are designed to reach players wherever they are, whenever they want to play, and in any channel they choose: retail, casino or digital. For more than 85 years through our acquired companies, Scientific Games has delivered what customers and players value most: trusted security, creative content, operating efficiencies and innovative technology. Today, we offer customers a fully integrated portfolio of technology platforms, robust systems, engaging content and unrivaled professional services. Headquartered in Las Vegas, Nevada with nearly 10,000 employees worldwide, we serve our customers from development, manufacturing, printing and commercial facilities on six continents. At Scientific Games, we establish long-term, collaborative relationships with our customers as trusted partners. Such partnerships allow us to build dedicated teams, fortify our knowledge base, and collaborate with our customers to improve our product and service offerings for the benefit of the industry. Our global customer base includes: - Commercial and Tribal Land-Based Casinos - Video Lottery Terminal (VLT) Operators - U.S. and International Lotteries (Government Sponsored and Private) - Central Determination Gaming Jurisdictions - Licensed Betting Operators - Licensed Online Casino Operators - Social Sites Offering Online Free-To-Play Casino Games



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