Account Executive - Workplace Technology

Reposted 3 Days Ago
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Branch, MN, USA
In-Office
Mid level
Information Technology • Consulting
The Role
The Account Executive will manage and grow strategic customer relationships, focusing on new business opportunities and maximizing sales revenue through Managed Print Services and workplace technology solutions. Responsibilities include building a sales pipeline, delivering tailored proposals, and achieving sales targets.
Summary Generated by Built In

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Are you a proven sales professional who knows how to retain, grow and win business?

At Ricoh, we’re looking for a commercially driven Account Manager to own and grow a portfolio across Office Print, and Managed Print Services (MPS). This is a territory-based role with clear revenue accountability, focused on expanding existing customers while driving new business growth.

You’ll play a key role in helping customers optimise their print environments, reduce cost and improve operational efficiency, positioning Ricoh as a long-term strategic partner.

What you’ll be responsible for

  • Manage and grow a portfolio of print and MPS customers, with a strong focus on retention and contract expansion
  • Identify and deliver opportunities to optimise print fleets, improve utilisation and reduce costs
  • Drive renewals, upgrades and new business wins within your territory
  • Build trusted relationships with stakeholders across IT, procurement and operations
  • Develop and maintain a strong pipeline aligned to revenue targets
  • Lead the full sales lifecycle from opportunity identification through to close
  • Partner with pre-sales, technical and service teams to deliver the right outcomes for customers

To be successful in this role:

You are a motivated, results‑driven Account Executive who thrives in a proactive, focused sales environment. You bring:

  • 5+ years’ experience in Managed Print Services sales/account management

  • Strong knowledge of:

    • Print environments and fleet optimisation

    • Commercial models (CPC, leasing, managed services)

  • Proven track record of:

    • Growing existing accounts

    • Winning new business

    • Achieving sales targets

  • Ability to build long-term, trusted customer relationships

  • Strong commercial acumen, negotiation, and problem-solving capability

  • High level of ownership, drive, and accountability

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

  • Paid Parental Leave
  • Purchased Leave Scheme
  • Participation in our RedE recognition program
  • Free income protection cover
  • Wellness program
  • Novated leasing

Employment Type

Permanent

Skills Required

  • 3+ years' experience in a B2B, quota-carrying sales role
  • Demonstrated experience selling to strategic and/or Government customers
  • Managed Print Services experience or exposure to contractual, services-based or managed solutions
  • A proven track record of achieving and exceeding sales targets
  • Strong capability in prospecting and building your own sales pipeline
  • Excellent communication, negotiation, and presentation skills
  • The ability to engage confidently with both technical and non-technical stakeholders
Am I A Good Fit?
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The Company
Coconut Grove, , Northern Territory
698 Employees
Year Founded: 1934

What We Do

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]

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