Account Executive, Voice

Posted 16 Hours Ago
Be an Early Applicant
Seattle, WA
78K-100K Annually
Mid level
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
The Account Executive, Voice will manage a sales pipeline to drive new B2C and B2B customer acquisitions, support revenue growth, and collaborate with various teams. Key responsibilities include cold calling, maintaining customer relationships, negotiating contracts, and achieving sales targets.
Summary Generated by Built In

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this position important for Infobip?

As an Account Executive, Voice on our NAM Direct squad, you’ll directly impact how our business moves and succeeds by prospecting and acquiring new B2C and B2B customers in the Small and Mid-Market segments with revenues of $1B or less annually. You’ll act as the champion and subject matter expert for the voice product on the team, driving both new business and cross-sells in this category. 

What will you do at Infobip?

  • Manage and own your individual pipeline of opportunities as well as closed and /won revenue that is in line with assigned metrics and targets. 

  • Play a vital role in Infobip’s revenue and go-to-market (GTM) objectives.  

  • Build and maintain a robust sales pipeline via sales campaign execution and play through lead development, cold calling, and cross-sell/upsell techniques.  

  • Identify and qualify new business opportunities from both net new logos. 

  • Keep Salesforce up to date with each sales opportunity – clearly defined next steps, pricing, system forecasting work that’s required, etc. 

  • Consistently sell our Infobip solutions to prospects to drive revenue, gross profit, and market share within the NAM region.

  • Negotiate pricing and contractual agreements to close the sale. 

  • Manage sales through forecasting, account resource requests, account strategy, and planning. 

  • Meet or exceed monthly & quarterly new business and new customer acquisition targets. 

  • Collaborate with Customer Growth Executives, Marketing colleagues, Solutions Engineering, and other Account Executives.  

  • Apply creative problem-solving skills to your day-to-day work. 

More about you and your qualifications

  • Minimum of 3 years of sales experience with a mix of CPaaS and SaaS knowledge is ideal; Telecom and Carrier industry preferred.

  • Cold-calling experience in B2B or B2C lead-generating environments. 

  • Proven success in building and maintaining successful relationships with prospective and existing customers.

  • Experienced in consultative sales.  

  • Possess a combination of hard & soft skills – great written & oral communicator, driven/self-motivated, highly organized, solid presentation skills, the ability to quickly learn new skills.  

  • Proven track record of consistently achieving (and overachieving) sales quotas. 

  • Full sales cycle experience including knowledge & strong use of online tools for prospecting a must.  

  • Experience using Salesforce and LinkedIn Sales Navigator a plus. 

Additional Information

Salary Range: $78,000 to $100,000 annually (the salary of the selected candidate will be based on a variety of factors, including but not limited to job-related knowledge, experience, education, skillset, and internal equity). This position is also eligible for commissions. If targets are met, this role has unlimited earning potential. 

Benefits & Perks: Medical, Dental, and Vision insurance; Basic Life insurance; 401(k) plan participation plus company matching; Short-Term and Long-Term Disability insurance; Paid time off (PTO) accrual of up to 18 vacation days per year, 9 sick days provided for employees at the start of each calendar year; 14 paid holidays annually; Participation in employee share ownership plan (ESOP).

Way of Work: While we prefer to hire near our regional office/s in Chicago, Seattle, or Jersey City for hybrid/onsite work, we are open to candidates who desire the ability to work remotely and will accept applications from those who reside in locations across the U.S.

Infobip is committed to creating a diverse workplace and is proud to be an Equal Opportunity Employer. Its employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-MM1

The Company
HQ: London
3,100 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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