Job Title: Account Executive – US Market (India)
Key Responsibilities
Client Relationship Management
- Serve as the primary
point of contact for US-based clients, ensuring strong, long-term
relationships
- Understand client
business needs and proactively provide suitable solutions
- Ensure high levels of
client satisfaction through timely communication and issue resolution
Account & Financial Management
- Manage end-to-end PO
Tracking, Resource Tracking, invoicing, billing, and account-related
transactions with accuracy and timeliness
- Coordinate with finance
teams and admin teams to ensure proper tracking of payments, collections,
time sheets and account reconciliations
- Maintain clear
documentation of all account activities and financial records
Inside Sales & Revenue Growth
- Drive inside sales
activities including lead follow-ups, client outreach, and opportunity
conversion
- Identify and pursue
upselling and cross-selling opportunities within existing accounts
- Support RFP/RFI/Legal
Co-ordination and deal closures by coordinating proposals, pricing, and
negotiations
Reporting & Performance Tracking
- Track account
performance metrics, revenue growth, and client engagement levels
- Prepare regular reports
and provide actionable insights to management
- Monitor pipeline,
forecast revenue, and highlight risks or opportunities
US Market & Time Zone Alignment
- Manage client
interactions aligned with US West Coast time zones (Managing from INDIA)
- Ensure availability for
client meetings, discussions, and critical communications
Key Skills & Qualifications
- Strong experience in
inside sales, Account outreach, account management & client servicing
- Good understanding of
invoicing, billing processes, and financial coordination
- Excellent communication
and stakeholder management skills
- Ability to manage
multiple accounts and priorities effectively
- Experience working with
US clients, especially West Coast, is highly preferred
Skills Required
- 10 years of experience in inside sales / account management
- Strong experience in inside sales, account outreach, account management and client servicing
- Experience managing PO tracking, resource tracking, invoicing, billing, and account-related transactions
- Good understanding of invoicing, billing processes, and financial coordination
- Excellent communication and stakeholder management skills
- Ability to manage multiple accounts and prioritize effectively
- Availability to work shifts aligned with US West Coast hours (support until at least 3:00 PM PST)
- Experience working with US clients, especially West Coast
What We Do
SID Global Solutions (SIDGS) is an AI-first digital transformation and consulting company serving enterprises worldwide. It delivers intelligent full-stack solutions across artificial intelligence, cloud modernization, automation, API and application transformation, and enterprise intelligence. SIDGS helps organizations modernize legacy systems, optimize operations, integrate data and platforms, and accelerate measurable digital growth through scalable, customer-centric technology services for complex and demanding enterprise environments.
