Account Executive, Ticket Sales (57889)

Posted Yesterday
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40202, Louisville, KY, USA
In-Office
Entry level
Events • Sports
The Role
Generates and renews group, hospitality, and season ticket sales through prospecting, cold calling, appointments, stadium tours, and networking. Maintains sales records in tickets.com, meets call and revenue goals, develops sales programs with marketing, supports customer retention, and represents the organization professionally in the community.
Summary Generated by Built In

About the Louisville Bats:

The Louisville Bats, Triple-A affiliate of the Cincinnati Reds, offer classic baseball charm and exciting action at Louisville Slugger Field. Known for developing future Major League talent and connecting with the community, the Bats remain a beloved part of Louisville. As part of Diamond Baseball Holdings (DBH), the Bats are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.


About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

 

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

 

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.


The Louisville Bats are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.


Essential Duties and Responsibilities

  • Represent the organization with the utmost professionalism in the community
  • Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
  • Renew all group, hospitality, and season ticket members
  • Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
  • Maintain a database of contacts and sales progression using tickets.com
  • Meet and/or exceed personal sales goals
  • Meet and/or exceed daily and weekly outbound call/appointment minimums
  • Contribute to overall operation by “answering the call” when assistance is needed in another area of our operation
Qualifications

Qualifications

  • Bachelor's Degree or equivalent work experience
  • Minimum of 6 months of sales or customer service experience
  • Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
  • Have a friendly and professional telephone manner
  • Strong desire to learn about our business and grow your professional career
  • Ability to effectively express ideas verbally and in writing
  • Possess a positive attitude
  • Maintain a flexible work schedule
  • Other duties as assigned

Skills Required

  • Bachelor's degree or equivalent work experience
  • At least 6 months of sales or customer service experience
  • Proven sales track record and ability to build quality relationships
  • Sports industry experience
  • Friendly and professional telephone manner
  • Strong desire to learn the business and grow professionally
  • Ability to express ideas effectively verbally and in writing
  • Positive attitude
  • Flexible work schedule
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The Company
4,346 Employees
Year Founded: 2021

What We Do

Diamond Baseball Holdings (DBH) is a leading American sports ownership and management group that owns and operates a growing portfolio of Minor League Baseball teams across the United States. The company focuses on elevating fan experiences, modernizing stadium operations, and strengthening local community engagement through professional management, innovation, and investment, aiming to preserve the national pastime while driving the future of the sport.

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