About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Location: Icon 1, WA15 0AF
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About THG Eco and the Role
THG has recently published its 2030 sustainability Strategy – THG x Planet Earth, with the long-term goal of leaving the world better than we found it by utilising our unique capacity for innovation and incorporating sustainability into every decision we make. THG Eco was developed in 2019 to provide simplified sustainability solutions and services to support customers towards their own sustainability journey.
Reporting to the Head of Business Development, the individual will be working closely with wider THG Eco management and the Group Sustainability Team. The role will be a catalyst for change, driving increased level of account activity, accuracy and support all aspects of THG Eco.
The Sales Executive is to drive recommendations and solutions to improve the THG Eco awareness on all aspects of sustainability, driving the business to become a leading sustainability supplier in the UK, achieve our THG x Planet Earth targets, and support our customers, partners, and suppliers.
The role will be responsible for driving and delivering the THG Eco sales strategy, and fully supporting all aspects of the business customer base.
Responsibilities:
- Sharing the THG journey and how its 45 brand and 20 years experience, has enabled the scaling of a market leading More Trees offer and solution
- Consulting with prospects on the THG Eco solutions, the challenges the planet faces, and why our solutions will support improvements
- Understanding from your experience and training, how best to maximise the THG Eco solutions
- Utilise your network and ability to identify and engage prospects
- Working closely with Head of Business Development and Head of Sustainability for THG Eco to support you to grow a stable and opportune pipeline
- Building and maintaining strong, long-lasting customer relationships
- Build comprehensive contract strategy
- Compile Account Development plans for major clients
- Develop and implement tactical plans to achieve sales targets and expand the prospect and future customer base
- Approach potential clients through cold calls, email, LinkedIn, existing relationships, promotional events
- Preparing and presenting business presentations and proposals for prospective clients
- Managing sales funnel processes and associated reporting
- Managing customer / supplier contracts, purchase orders, and invoicing
Key skills:
- Positive and proactive attitude and good communication skills
- Commitment to deliver a high-level of customer service
- Strong leadership skills, whereby it is evident that you can effectively manage and motivate yourself and other stakeholders to deliver and exceed targets
- Empathy, promoting a deep understanding of customers’ pain points and obstacles to drive loyalty and retention
- Strong analytical skills so to understand key business indicators and competitive trends, and develop approaches to these challenges
- Highly innovative problem solver: possessing strong interpersonal, multi-tasking, organisational, and project planning skills, and demonstrating ability to meet aggressive deadlines
- Demonstrated previous experience in a Sales role, strong negotiations skills, and the proven ability to close high-volume sales
- Demonstrated ability to implement strategic business development plans that align with organisational goals, driving growth and revenue
Requirements:
- At least 2 year’s experience independent sales and account management, ideally work experience supporting a range of projects and functions
- At least 2 year’s experience of handling key cross-functional stakeholders
- Experienced with customer acquisition and operations
- Have a proven track record of driving growth and exceeding revenue goals
- Have a proven ability of presenting to customers / stakeholders at varying levels
- Must be self-motivated and directed, having strong follow up skills and pay close attention to detail
- Understanding of business practices and market trends
- Strong strategic thinking and the ability to drive revenue growth through innovative sales approaches
- Advanced skills in MS Office
Preferred Qualifications:
- Industry understanding of sustainability consulting, carbon accounting, and/or carbon markets (inc. commodity trading)
- An understanding of carbon accounting, reporting and target-setting standards (e.g. GHG Protocol, SBTi, TCFD)
- Experience in participating in and leading webinars, roundtables, and/or fireside conversations with clients or partners
- Formal sales training / qualifications
- Valid UK driving license
Benefits:
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
What We Do
THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.
