Account Executive, Startups (Grower)

Posted 2 Days Ago
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San Francisco, CA, USA
In-Office
Senior level
Payments • Software
The Role
Owns the full sales cycle for startup and SMB customers, including prospecting, renewals, upsells, product adoption, commercial negotiations, and retention. Builds consultative relationships with technical customers, identifies needs, proposes Stripe solutions, and coordinates cross-functional teams to improve customer outcomes. The role also develops scalable sales strategies, manages complex pricing considerations, and drives revenue growth in a fast-paced environment.
Summary Generated by Built In
Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Startups, Grower team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products.

What you'll doResponsibilities
  • Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
  • Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
  • Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
  • Own the full sales cycle from lead to close for startups and small and medium businesses
  • Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
  • Make every potential Stripe user happy with every interaction, regardless of deal size
  • Identify and understand users' pain points to propose Stripe solutions
  • Make sure that internal teams are set up for users' success by coordinating with other Stripe teams
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • 8+ years of experience in a client-facing sales role
  • Ability to understand complex technical ecosystems and build great relationships with technical customers
  • Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
  • Problem-solving ability to manage complex pricing and cost considerations
  • Experience managing projects with input from cross-functional teams
  • A knack for working well with a wide range of stakeholders, both internally and externally
  • Ability and motivation to operate in an ambiguous and fast-paced environment
  • Superior verbal and written communication skills
Preferred qualifications
  • Prior experience in a sales and customer-facing role at a high-growth technology company
  • Experience with Excel and SQL, or a willingness to learn

Skills Required

  • 8+ years of experience in a client-facing sales role
  • Ability to understand complex technical ecosystems and build relationships with technical customers
  • Ability to drive and close upsell opportunities for additional products in long-term consultative engagements
  • Problem-solving ability to manage complex pricing and cost considerations
  • Experience managing projects with input from cross-functional teams
  • Ability to work effectively with a wide range of internal and external stakeholders
  • Ability and motivation to operate in an ambiguous and fast-paced environment
  • Superior verbal and written communication skills
  • Prior experience in a sales and customer-facing role at a high-growth technology company
  • Experience with Excel and SQL, or willingness to learn

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Fair & Transparent Compensation — Pay is commonly characterized as good, competitive, or above market, making compensation a standout aspect. High performers in particular often view overall pay favorably.
  • Equity Value & Accessibility — Equity grants and, depending on role, bonuses or commissions contribute meaningfully to total compensation. Equity is frequently highlighted alongside salary as a strength.
  • Healthcare Strength — Physical, mental, and medical health coverage and wellness programs are part of the core offering. These benefits are portrayed as comprehensive and competitive.

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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