The Role
The Account Executive/Sales Manager will manage sales, mentor the SDR team, communicate value propositions, and develop new initiatives to exceed sales targets.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value.
We are a pre-IPO scale-up backed by Sequoia Capital and trusted by 800+ brands from the most prestigious Fortune 500 companies to high-growth startups such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, Media Markt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on.
We are the #1 Leader everywhere! We are recognized as a leader in The Forrester Wave™ for Cross-Channel Campaign Management in Q3, 2021. We also named a leader in 2021 Gartner® Magic Quadrant™ for Personalization Engines. Not convinced yet? For 20 quarters in a row, we’ve been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.
Behind all these achievements, there is an exceptionally talented and passionate team in 26 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading.
This role calls for a strong hunter mindset and passion for working in a hyper-growth MarTech scale-up with a rapid sales cycle. Good news: our differentiated product is already in high demand! We have a world-class sales organization with a strong pipeline bombarded with inbound marketing leads and SDR lead generation. We’ve got clients from every vertical imaginable, and our client base speaks for itself. So, you will be lucky to have a category leader product fuelled by lightning-fast growth and our all-star engineers, and just as our co-founder/CRO promises, “if you stay humble and hungry, you’ll build a legacy here.”
If you are interested in further developing your sales career in SaaS, get ready to engage with enterprise-level clients in Australia market across various industries such as retail, finance, automotive, telecom, and travel through our product of client choice. (Actually, let’s make our clients do the talking. You can check their testimonials on our website!)
What you will do
- You will handle overall responsibility for managing sales, achieving growth, and hitting/exceeding annual sales targets.
- You will interact with clients at all the stages of the sales cycle, from prospecting and acquiring clients through demoing the platform to negotiating and closing.
- You will provide on-the-ground support/mentorship for Sales Development Representative (SDR) team to generate new qualified opportunities and pipelines through innovative outbound strategies.
- We create value by sharing thoughtful insights for our partners and potential partners. You will effectively communicate the value proposition through proposals and presentations. You also need to ensure that they get the most out of the deals we offer, such as free trials.
- You will be the guru of your own market and provide insight to the team on market trends, unmet needs, and opportunities to deliver greater value to clients by extending company offerings. You will identify emerging markets and market shifts while being fully aware of new products and competition status.
- You will develop and implement new sales initiatives, strategies, and programs to capture key demographics.
- You will present sales, revenue, and realistic forecasts to the management team.
- You will get supported by Marketing, Sales Operation, Sales Engineering, and Sales Enablement functions.
- To have consistent success, you will do accurate forecasting and maintain an up-to-date pipeline at all times. We believe sales is a balancing act!
What you need
- Bachelor’s degree in Business, Marketing, or related fields
- Minimum 5 years of quota-carrying sales experience, preferably in SaaS Martech
- Knowledge of market research, sales, and negotiating principles
- Proven oral and written communication abilities, effective phone skills, and exquisite listening skills
- Our technical knowledge goes well beyond that of any other salesperson.
- You need to be a savvy tech bug, always searching for solutions and ideas.
- Ability to succeed working cross-functionally with direct sales, marketing, and customer success teams
- Superior project and time management skills
- The ability and flexibility to work in a fast-paced startup environment
- Previous experience with retail, finance, automotive, telecom and travel industries is a big plus!
The Perks
- Competitive commission structure
- A well-defined career roadmap (one of our account executives became and then Managing Director of Europe managing 50+ people. Maybe, you will be our next success story.)
- Free access to LinkedIn Learning, Masterclass, Blinkist, Spotify
- Countless internal and external training sessions related to Sales and other fields
- The opportunity to work in a truly diverse & inclusive environment
- That's not all. At Insider, you will find many more answers to "what’s in it for me?" but let’s discuss further.
We are here to grow and drive growth. Together we are building a progressive culture that inspires us to create our life’s work and a bigger, bolder impact. If you are already feeling the excitement, just imagine yourself here taking part!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
Top Skills
AI
Customer Experience
Martech
SaaS
Sales Development
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
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