Account Executive, Phoenix & Valley Suns Mercury Membership Experience

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Junior
Events • News + Entertainment • Sports
The Role
Engages, services, renews, and upsells Phoenix Mercury season ticket members. Responsibilities include outbound prospecting, lead generation, networking, referrals, client communications, face-to-face appointments, and working gamedays and sales events across the Phoenix area.
Summary Generated by Built In

Job Summary: 

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. 

 

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. 

 

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. 

 

Player 15 Group is seeking an experienced and highly motivated Account Executive, Membership Experience to assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. In addition to servicing accounts throughout the year, this person will also maintain a focus on upselling current clients, obtaining referrals and seeking out new business opportunities. 

 

 

Your Role on the Team

  • Make outbound calls, emails, and messages to current clients and potential prospects
  • Work gamedays, member, and new sales events
  • Generate leads via prospecting, networking, or connecting with referrals
  • Schedule and complete face to face appointments in arena and across the Phoenix metro area
  • Other duties as assigned as related to the position

 

Your Skills and Experience

  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
  • Strong interpersonal, time management, and communication skills
  • Professional verbal and written communication skills
  • Optimistic team-first attitude and a competitive desire preferred
  • Willing to work non-traditional hours, weekends, and gamedays preferred
  • High School Diploma/ GED
  • Bachelor’s degree
  • 1-2 years working in a sales and/or service role preferred
  • Previous experience working with Microsoft Dynamics & Arctics preferred

 

The Team & Experience 

We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. 

 

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. 

 

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: 

  • Competitive medical, dental, vision, life and disability coverage options 
  • Paid vacation, sick time, volunteer time and company holidays 
  • 401(k) plan with Player 15 Group match
  • Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
  • Team swag throughout the year plus employee discounts at our Team Shop and online store
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
  • Access to amenities, including:  
    • Full fitness center with locker rooms and showers
    • Indoor/outdoor basketball courts
    • Pickleball court
    • Golf simulator and putting green  
    • On-site cafeteria and collaborative gathering spaces  

 

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

 

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Questions? Reach out to the Talent Acquisition team at [email protected]  

Skills Required

  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
  • Strong interpersonal, time management, and communication skills
  • Professional verbal and written communication skills
  • High School Diploma or GED
  • Bachelor’s degree
  • Optimistic, team-first attitude and competitive drive
  • Willingness to work non-traditional hours, weekends, and gamedays
  • 1–2 years of experience in a sales and/or service role
  • Experience with Microsoft Dynamics and Arctics
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The Company
HQ: Hanyang
265 Employees
Year Founded: 2004

What We Do

Suns Legacy Partners, operating under the Player 15 Group identity, is a sports and entertainment organization that manages the Phoenix Suns, Phoenix Mercury, NBA G League’s Valley Suns, and Downtown Phoenix’s Mortgage Matchup Center. Its operations span professional basketball, venue management, fan experiences, business-campus facilities, sports investment, marketing, ticketing, premium hospitality, and related team and event-management activities across Arizona.

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