7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Account Executive, New Business for our SMB segment, you will drive new MRR by turning inbound interest from restaurant operators into loyal, long-term customers. In this high-velocity sales role you’ll run tailored product demos each day and close deals that directly fuel 7shifts’ growth. You’ll report to the Senior Manager, SMB Sales and be a key driver of our mission to simplify team management and improve performance for restaurants.
What you’ll do:
- Be the reason restaurants choose 7shifts, running consultative demos that connect our product to what operators care about, and winning their business
- Turn demos into revenue by leading meetings with confidence and running a sales process that keeps your deals on track with a clean pipeline to drive consistent wins
- Hit and exceed your target to power our collective revenue goals, focusing on the KPIs you control and the lag measures that validate it’s working
- Work smarter with AI by leaning on tools to sharpen demo prep, discovery, and follow-up so you can spend your time selling and making an impact
- Shape the product and the playbook by sharing insights and feedback to help improve how we sell and inform what we build next
What you bring:
- A proven track record of hitting and exceeding MRR/ARR sales targets in a quota carrying SMB tech sales role
- Curiosity that powers thoughtful discovery. You ask strategic questions, uncovering what truly matters to each customer, and connecting it to value they can’t ignore
- The confidence to lead a conversation, read what each prospect needs, and guide SMB operators to a genuine “yes” they feel great about
- Fluency in sales engagement platforms & CRM, like Gong and Salesforce
- An appetite for working smarter with AI, using best in class tools to move faster and work more effectively
- An appreciation for the learning curve, leaning into coaching and feedback and treating each conversation as a chance to get even better
- A team player’s instinct: showing up with energy, sharing what’s working (and what’s not), and lifting up those around you to win together
It’d be even cooler if you had:
- Experience in restaurant tech (POS, payroll, online ordering, reservations, or tip management) or a working knowledge of restaurant operations, tip pooling, and labor compliance
- A track record selling in high-volume inbound environments where speed and pipeline discipline matter
- Availability in PST or MST business hours
This role is an existing vacancy and is part of our current hiring plan
Compensation
The base compensation range for this position is CAD $70,000 - $95,000 plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.
Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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Skills Required
- Proven track record of hitting and exceeding MRR or ARR sales targets in a quota-carrying SMB technology sales role
- Ability to conduct thoughtful discovery, ask strategic questions, uncover customer needs, and connect needs to product value
- Confidence leading prospect conversations and guiding SMB operators through a sales process to purchase
- Fluency with sales engagement platforms and CRM systems such as Gong and Salesforce
- Willingness to use AI tools to improve demo preparation, discovery, and follow-up
- Openness to coaching and feedback with a commitment to continuous improvement
- Team-oriented approach, including sharing sales practices and supporting colleagues
- Experience in restaurant technology, such as POS, payroll, online ordering, reservations, or tip management
- Working knowledge of restaurant operations, tip pooling, and labor compliance
- Experience selling in high-volume inbound environments with strong pipeline discipline
- Availability during PST or MST business hours
What We Do
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication. The result is simplified team management, one shift at a time. 7shifts also offers free mobile apps (iOS and Android) allowing managers and employees to have everything at their fingertips. Start your free trial or request a demo at www.7shifts.com.
