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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Role Description
Your Impact & Responsibilities
- Territory Strategy: Develop and execute a comprehensive Go-To-Market strategy for the Italian Central Government sector to meet and exceed quarterly/annual sales targets.
- New Business Development: Proactively prospect, qualify, and close net new business opportunities, expanding MuleSoft’s footprint into new Ministries and Agencies.
- Strategic Selling: Manage complex, long-term sales cycles. You will engage with C-level executives (CIOs, CTDOs, Dirigenti Generali) to position the strategic value of MuleSoft, moving beyond technical features to business outcomes (e.g., Citizen 360, Interoperability, PDND).
- Orchestration: Lead the end-to-end sales process by orchestrating a cross-functional team, including Solution Engineers, Customer Success, Professional Services, and Legal.
- Partner Ecosystem: Collaborate closely with Global System Integrators (GSIs) and local partners to leverage framework agreements (e.g. CONSIP) and drive adoption.
- Evangelism: promote the MuleSoft/Salesforce vision through product demonstrations, participation in GovTech events, and account-specific workshops.
- Forecasting: Maintain operational excellence with accurate monthly forecasting and pipeline management within Salesforce.
- Degree or equivalent relevant experience.
- Experience: 5-10 years of technology sales experience, preferably in Software/SaaS or Middleware/Integration.
- Public Sector Expertise: Proven track record of selling to the Italian Public Sector, specifically Central Government. Deep understanding of public procurement processes (Code of Public Contracts, CONSIP, MePA) and the current digital agenda (PNRR, Cloud First Strategy).
- Sales Acumen: Successful history of net new business sales and consistent overachievement of quota.
- Communication: Excellent interpersonal skills with the ability to articulate complex technical concepts to business leaders.
- Language: Native/Fluent Italian and business-level proficiency in English.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances.
- Highly self-motivated, team-player and able to work with little direct supervision
- Strong existing network within Italian Ministries and Central Agencies.
- Ability to work independently with a high degree of motivation and resilience.
*LY-I
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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Top Skills
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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