Account Executive, Mid-Market - Remote (EMEA)

Posted 23 Days Ago
Be an Early Applicant
Hiring Remotely in Te Aro, NZL
In-Office or Remote
Mid level
Software
The Role
As a Mid-Market Account Executive, you will drive new business, manage a sales pipeline, conduct discovery conversations, and negotiate deals while collaborating with internal teams to enhance customer experience.
Summary Generated by Built In

UK or Ireland | Remote 🌍🚀

We’re looking for an Account Executive (Mid-Market) to join our team.

At Optimal, we build powerful research tools that help teams make data-driven decisions. Trusted by some of the world’s biggest brands, we’re passionate about user experience and the transformative power of human insight.

The role

We’re looking for a Mid-Market Account Executive to join our EMEA pod, partnering with an Enterprise AE, Solutions Consultant, and Customer Experience Manager.

You’ll be responsible for driving new business across mid-sized organisations, managing your own pipeline, and closing deals that create real value for customers.

This is a fast-paced, hands-on role where you’ll balance outbound prospecting, discovery, and solution selling - all while working closely with marketing, product, and customer success to create a great end-to-end customer experience.

What you’ll do:

  • Own the full sales cycle from prospecting and discovery through to close
  • Drive new business across mid-market accounts within your territory
  • Build and manage a strong pipeline through outbound activity, referrals, and inbound leads
  • Run great discovery conversations and translate customer needs into clear solutions
  • Manage multiple stakeholders across each deal, including senior decision-makers
  • Lead pricing and commercial negotiations to close high-quality deals
  • Partner with marketing, customer success, and product to support a smooth customer journey
  • Keep CRM data accurate and maintain clear forecasting and pipeline visibility
  • Share insights from the market and customers to help shape product and go-to-market direction
  • Continuously look for ways to improve how we sell, learn, and grow as a team

What we’re looking for:

  • 5+ years experience in B2B sales, including at least 2+ years in SaaS
  • Proven track record of consistently hitting or exceeding sales targets
  • Experience owning full-cycle sales (from prospecting through to close)
  • Strong discovery and solution-based selling skills
  • Comfort managing multiple deals and stakeholders at once
  • Experience negotiating commercial terms and pricing
  • Strong communication and presentation skills
  • Highly organised, proactive, and comfortable working in a fast-paced environment
  • Experience using CRM tools (e.g. HubSpot)

What’s in it for you:

  • Competitive salary + Employee Share Option Plan (ESOP) so you can share in our long-term success
  • Annual wellbeing allowance
  • Annual learning and development support
  • Home office set-up support
  • Extra day off on your birthday 🎉
  • Enhanced parental leave for primary and secondary caregivers
  • Flexible, remote working (with some travel for customer / team events)
  • The chance to help shape and grow a high-performing sales team at a scaling SaaS company

If this sounds like you, we’d love to hear from you. We’ll be interviewing as applications come through.

Skills Required

  • 5+ years experience in B2B sales
  • 2+ years in SaaS
  • Proven track record of exceeding sales targets
  • Experience owning full-cycle sales
  • Strong discovery and solution-based selling skills
  • Experience negotiating commercial terms and pricing
  • Strong communication and presentation skills
  • Experience using CRM tools
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The Company
HQ: Te Aro
69 Employees
Year Founded: 2007

What We Do

Optimal Workshop isn't just a user research platform—it's a revelation. We ignite passion for data-driven design that propels business growth and maximizes ROI. 🎯 What sets us apart: - Industry-leading tools trusted by Fortune 500 companies - AI-powered workflows connecting DesignOps, Product & Research teams - Enterprise-grade security with SOC2 & GDPR compliance - Intuitive collaboration tools that break down research silos - Rich community resources and events From enterprises to universities, organizations trust us to transform user research into strategic business success. Love the journey. Trust the results.

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