Account Executive Manager

Posted Yesterday
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Louisville, KY
In-Office
80K-300K
Junior
Artificial Intelligence • Food • Information Technology • Software • Business Intelligence • Hospitality • Automation
Crunchtime helps multi-unit restaurants manage profitability, drive great customer experiences, and grow confidently.
The Role
The Account Executive Manager leads a sales team, drives revenue growth, manages sales activities, and coaches team members while collaborating with leadership on initiatives.
Summary Generated by Built In

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the Role

The Account Executive Manager team is responsible for driving revenue growth across our suite of solutions by leading and mentoring a team of high-performing Account Executives. We promote a culture of solving real problems that have a huge impact on our customers' businesses, leveraging the combined strength of Crunchtime and QSR Automations to simplify and unify restaurant back-of-house technology needs.

As an Account Executive Manager, you would be responsible for….

What you’ll do as an Account Executive Manager

  • Lead a team of 6+ Account Executives to develop and drive sales opportunities across the Commercial Segment
  • Facilitate a culture of performance and accountability across the Commercial AE teams in the US and UK
  • Coach and develop the team’s skill set as well as individual growth
  • Manage activities, pipelines, forecasts, and closed deals to ensure above-quota results based on successful pipeline management
  • Provide accurate forecasts to the VP of Inside Sales 
  • Collaborate with leadership to identify and launch initiatives to drive both new business and expansion revenue within our enterprise segment
  • Responsible for recruiting, hiring, and training new AEs

What we’re looking for

  • A minimum of 1-2 years managing sales reps, preferably in B2B SaaS
  • Successful track record of leading teams to exceed their goals
  • Experience negotiating deals that are $80K-300K+ ARR
  • Deep understanding of value-based sales and managing sales cycles efficiently
  • Strong ability to coach key skill sets with a performance-management mindset
  • Experience recruiting, onboarding, and training AEs
  • Ability to review KPI data to identify trends in execution and to create action plans if necessary
  • Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment

Nice to haves

  • Experience with using GAP Selling and MEDDICC in pipeline reviews
  • Data-oriented mindset, someone who is very comfortable looking at data to drive decisions
  • Experience working closely with an SDR team to ensure a productive and tight alignment between AEs and SDRs

Education and Experience: 

  • Bachelor’s degree

Essential Physical & Mental Requirements: 

  • Prolonged periods of sitting at a desk
  • Prolonged periods of typing and working at a computer
  • Ability to listen and speak over the phone or Zoom calls
  • High level of mental concentration and focus

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Accessibility Accommodation Statement

 Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

 

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

What the Team is Saying

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The Company
HQ: Boston, MA
315 Employees
Year Founded: 1995

What We Do

The world’s top restaurant brands use Crunchtime to achieve ops excellence, in every location. It’s how operators manage food and labor costs, food safety, brand standards, and the overall customer experience across every location. By enabling leaders and teams to confidently manage inventory, suppliers, staff scheduling, task and audit management, and employee learning and development, the Crunchtime Operations Management Platform is how our customers successfully grow their operations. Our software is used in over 750 brands across 150,000 locations in 100+ countries, including Chipotle, Jersey Mike’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's.

Why Work With Us

Our core values define who we are and what sets us apart; they guide how we communicate, act, and work together:
- Connect: It's the people that make the journey special
- Extend a hand: Be there for customers and one another
- Make an impact: Spend your time where it'll matter most
- Succeed together: We accomplish more as a team

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Crunchtime Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

To support the happiness, health, and well-being of our team, Crunchtime offers medical, vision, and dental coverage, as well as paid parental leave. We also offer a retirement program, flexible vacation days, fitness reimbursements, and L&D stipend.

Typical time on-site: Flexible
HQBoston, MA
Atlanta, GA
Guadalajara, Jalisco
United Kingdom
Melbourne, Victoria
Learn more

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