Account Executive - Los Angeles, CA

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Los Angeles, CA, USA
In-Office
Food • Software
The Role

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 


What you’ll do

As an Account Executive at Otter, you'll be responsible for cold calling, pitching, and selling our suite of software products to potential restaurant customers, using strategic outreach and learned sales tactics to grow and expand Otter’s customer base. You own the full sales cycle from the first point of contact to the closed-won deal. Before you take on your responsibilities as a full time AE you will participate in our 30-day training program in which we will teach you all the technical skills needed to succeed in sales!


Responsibilities: 

  • Be the expert on Otter’s suite of products, leveraging your customer obsession and product knowledge to pitch and close restaurant customers
  • In this full-cycle sales role, you will own your success from cold calls to administrative tasks to closing deals
  • Meet and exceed KPI expectations: Minimum of 80 cold calls made to restaurant owners across territories in North America 
  • Follow up with prospects throughout the sales cycle to ensure needs are being met
  • Provide regular updates, respond to inquiries, and address any client concerns promptly

What we’re looking for

  • 1-3 years of full-cycle sales experience, with a consistent track record of success
  • Strong work ethic and commitment to do what it takes to be successful in sales 
  • Exceptional consultative selling in a full sales cycle role with closing skills
  • A sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
  • Outstanding communication and interpersonal skills, both in person and on the phone

Why join us 

  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

  • This is a uncapped commission position 
  • This role is eligible for performance-based increases in compensation, equity,  title, and scope
  • Supplemental benefits package, effective the first of the month following your start date

At Otter, we promote inclusivity. We’re committed to hiring from all backgrounds and championing all individuals with the opportunity to excel. 

The base salary range for this role is $60,000 to $65,000 per year.

Add’l Incentive Compensation: Individuals can earn an estimated annual incentive compensation range of $100,000 - $108,000 when meeting performance expectations. Actual incentive compensation varies based on individual sales performance and targets.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

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The Company
HQ: Los Angeles, California
261 Employees

What We Do

The order your restaurant needed. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place

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