Account Executive, K-12 Education

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
As an Account Executive, K-12 Education, you will be a true sales hunter, focusing on the entire customer lifecycle to support the growth of accounts. Leveraging your prior experience in the education industry, you will drive sales, improve customer satisfaction, and increase revenue while ensuring customer retention. Your role will involve generating sales opportunities by calling leads, establishing and cultivating customer relationships, and resolving customer issues. Your performance will be evaluated based on your ability to meet sales expectations and maintain a high level of job performance through various metrics aimed at building the business. You will consistently complete your work in accordance with T-Mobile's core values, ensuring quality and perfection in every task.

Job Responsibilities:

• New Sales: Apply contact lists to call leads and generate sales opportunities. Exceed monthly sales goals. Welcome customers, review service agreements, answer questions, and probe for additional business. Maintain monthly call goals. 30%
• Account Management: Establish and cultivate customer relationships to drive sales and increase the customer base. Complete account maintenance, resolve customer issues, and track individual account activity and results.
• Data Entry: Perform extensive data entry, system navigation, and utilization, including independent analysis and decision-making. Ensure accuracy and efficiency.
• Training: Participate in continuous training to maintain knowledge of products, services, and sales approaches. Use automated knowledge systems and training tools to deliver outstanding service.
• Productivity: Attain productivity and sales goals based on targeted metrics. Meet/exceed departmental goals and business objectives. Present to executive leaders or in large-scale presentations.
• Professionalism: Demonstrate positive and coordinated behavior with customers and coworkers. Maintain high standards for ethical and professional conduct.
• Disburses adjustments and credits as appropriate within established limits and criteria.
• Team Support: Support team initiatives and create an inclusive environment.

Education:

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)

Work Experience:

• 2-4 years Experience selling within an education vertical (Preferred)
• 2-4 years Experience in the Education industry (Preferred)
• 2-4 years Proven track record of sales success in business sales (B2B) (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)

Knowledge, Skills and Abilities:

• CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce to lead customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
• Customer Acquisition: Ability to identify, attract, and secure new customers to drive sales growth. (Required)
• Attention to Detail: Strong focus on accuracy and thoroughness in all tasks to ensure high-quality outcomes. (Required)
• Communication: Strong verbal and written communication skills are crucial for customer interactions, communicating solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
• Presentations: Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
• Problem Solving: Ability to creatively resolve sophisticated problems with general guidance, ensuring effective solutions. (Required)
• Sales Analysis: Proficiency in analyzing sales data to identify trends, opportunities, and areas for improvement. (Required)
• Cross-Functional Team Building: Experience in partnering with team members and building cross-functional professional relationships to achieve common goals. (Required)
• Academic Vernacular: Familiarity with funding, curriculum, and organizational charts/hierarchy within the education sector. (Required)
• Business Planning: Proven track record to contribute to account planning and implement those plans effectively. (Preferred)
• Account Management: Skill in building and maintaining effective long-term relationships with a defined customer base to ensure satisfaction and increase revenues. Ability to identify, develop, and close new sales opportunities. (Preferred)
• Networking Skills: Strong networking abilities to build and maintain professional relationships that support business objectives. (Preferred)

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Total Target Cash Pay Range: $109,700 - $197,800, inclusive of target incentives

Base Pay Range: $65,820 - $118,680

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  https://paylookup.t-mobile.com/paylookup?reqID=REQ305670¶dox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.