JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. Founded on the principle of People First. Technology Second., JMARK partners with businesses to transform technology into a true driver of growth, resilience, and competitive advantage.
With a focus on proactive strategies, exceptional customer experience, and business value, JMARK helps organizations reduce risks, increase efficiency, and plan for the future. Our team combines technical expertise with a people-centric approach, ensuring that every solution aligns with client goals, culture, and long-term success.
At the heart of JMARK’s philosophy are our core values:
- Honesty – honoring commitments and building trust
- Passion – loving what we do and where we do it
- Teamwork – working together to prevent problems and create solutions
- Excellence – exceeding expectations through initiative and follow-through
- Accountability – doing what we say we will do
- Fun – celebrating success and enjoying the journey
For more than three decades, JMARK has served as a trusted IT partner across industries, helping businesses thrive with secure, reliable, and future-ready technology solutions.
Position Summary:
The Account Executive II (AE II) is a pivotal role at JMARK, responsible for identifying prospects, developing business relationships aligned with JMARK core values, and acquiring new clients through tailored technology and business solutions. This position entails managing communications with prospects and internal resources, preparing and presenting formal proposals, and facilitating the design of solutions to meet the prospects' technology and business needs.
Primary Expectations:
- Prospecting: Continuously source new prospects to maintain a robust sales pipeline.
- Relationship Building: Develop and sustain positive business relationships, becoming a trusted advisor.
- Goal Achievement: Meet 100% of personal, team, and department sales goals.
- Pipeline Management: Maintain a pipeline of 2.5 times the monthly quota.
- Management Priorities: Achieve other objectives as set by management.
Key Responsibilities:
Business:
- Act as an additional contact for escalated customer issues.
- Provide strategic technology and business advice to prospects.
- Prioritize work for prospects and clients to ensure long-term success.
General:
- Foster relationships with prospects to enhance JMARK’s reputation.
- Maintain accurate records in the JMARK CRM system.
- Collaborate with the JMARK Team to manage client relationships.
Professional Development:
- Engage in ongoing training and stay current on industry trends.
- Develop and mentor team members.
- Participate in company-sponsored activities.
Team Development:
- Lead the Account Management Team to leverage relationships and increase business opportunities.
- Implement processes to improve team performance and sales outcomes.
- Maintain a professional appearance.
Sales:
- Meet monthly sales quotas and drive team sales growth.
- Provide leadership to enhance the Growth Team’s performance.
Competencies:
- Interpersonal Skills
- Communication Skills
- Sales Ability/Persuasiveness
- Conflict Management
- Influencing/Negotiation
- Time Management
- Alignment with JMARK Core Values
Skills and Qualifications:
- Experience: 5-10 years in client relationships and sales processes.
- Technical Proficiency: Ability to propose and present technology and business solutions.
- Communication: Strong written and oral communication skills.
- Collaboration: Ability to work with various departments to develop optimal solutions.
- Research: Ability to conduct research on emerging technologies and services.
- Client Relationships: Proven track record of developing and maintaining client relationships.
- Performance Management: Experience in setting and achieving individual and team goals.
- Customer Service Orientation: Strong focus on delivering exceptional customer service.
- Problem-Solving: Ability to handle adversity and maintain composure in high-pressure situations.
- Detail-Oriented: Keen attention to detail and ability to prioritize tasks effectively.
- Teamwork: Skilled in working within a collaborative team environment.
Licenses and Registrations:
- Valid driver's license
- Proof of automobile insurance
- Reliable transportation
Additional Skills and Abilities:
- Independent and team-oriented working capability
- Willingness to travel as required
- Self-motivated and eager to learn
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What We Do
For over thirty years, JMARK has been providing innovative IT solutions to organizations of all sizes. With all that experience comes extensive expertise. We understand the challenges that modern businesses face and can help you maintain continuity and efficiency, even in the midst of the continual changes occurring in technology needs and expectations. It is our mission to ensure that your technology supports your vision and goals. Most importantly, at JMARK, we put people before technology. Everything we do, every service we offer, is a reflection of our “People First, Technology Second” philosophy. While we love technology, we also understand that I. is only useful when it serves to empower people and enhance the work they do; work that, in turn, can facilitate growth, spur innovation, increase opportunity, and open up new paths to success. Contact JMARK today and let us show you what our IT services can do for your business.
