Account Executive, Group Sales (Raptors & 905)

Powered by Passion. United by Purpose. Build for Impact. 

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. 

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. 

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. 

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.  

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. 

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team. 

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description

As a key contributor on the Basketball Event Sales Team, the Account Executive, Group Sales is responsible for driving group ticket and gondola sales revenue while creating and executing engaging fan events to support the Toronto Raptors and Raptors 905 at Scotiabank Arena and Paramount Fine Foods Centre.

In this role, you will focus on prospecting new business, building relationships with clients, and delivering tailored group and gondola experiences through outbound sales efforts and game-day hosting. You’ll play an active role in supporting overall sales targets, coordinating themed group events, and collaborating across internal teams to enhance the overall ticketing strategy. To succeed, you must be a proactive, goal-driven individual who thrives in a fast-paced environment and is passionate about delivering exceptional service and experiences.

RESPONSIBILITIES

• Develop new business opportunities for group ticket packages, gondola rentals, and fan experiences through strategic outbound efforts, including calls, emails, social outreach, and client meetings.

• Proactively generate new leads and business opportunities by prospecting through high-volume outreach and relationship-building.

• Contribute positively to a collaborative team culture, supporting teammates, sharing best practices, and helping create a high-energy, competitive, and supportive sales floor.

• Embody a fan-first philosophy, with a commitment to delivering exceptional experiences that turn group attendees into lifelong fans of the team.

• Consistently achieve or exceed monthly and annual KPI targets, contributing to the team’s overall group sales goals and organizational business objectives.

• Establish and nurture long-term client relationships, serving as the primary point of contact for group leaders to build trust, encourage repeat attendance, and grow year-over-year renewal revenue.

• Conduct face-to-face meetings and arena tours with prospective clients to showcase group seating options, hospitality spaces, and value-add fan experiences, creating urgency and excitement around the offering.

• Actively participate in game-day operations, including staffing sales tables, hosting clients, assisting with fan experiences, and prospecting new leads during events.

• Identify emerging trends and new market opportunities to enhance the group sales strategy, including development of new target segments and creative promotional concepts.

• Approach each client interaction with a solutions-oriented attitude, finding creative ways to overcome objections and tailor offerings to meet specific group needs.

QUALIFICATIONS

• 1-2 years of experience in developing sales and service relationships.

• Demonstrate a self-starter mindset, consistently bringing energy, focus, and resilience to each workday, especially in a fast-paced, high-pressure sales environment.

• Available to work evenings, weekends, and holidays as required.

• Displays confidence and ability to make sales calls.

• Consistent record of building and developing professional relationships.

• Strategic at listening, understanding, and presenting in detail.

• Willingness to mentor and be coached with the bravery to try new things and learn from the results.

• Highly motivated individuals with a strong desire to build a career in the sports business.

• Shown to perform well under timelines; prioritize simultaneously.

• Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint.

• TicketMaster and/or ARCHTICS knowledge is an asset but not crucial.

• Salesforce knowledge would be an asset.

Please apply by: Sunday, Aug. 23, 11:59 pm.

Job Posting Compensation Range/Rate:

$55,000 - 57,000

Bonus, vacation, competitive benefits, and many exciting perks are also included.