This role supports multiple Bridgewater Bank branches by providing client service coverage and ensuring consistent delivery of the bank’s retail banking experience. It is a float position that requires travel across the Twin Cities metro area.
Hours: 8:15 AM to 4:45 PM ***No weekends*** Travel stipend is available.
RESPONSIBILITIES:
- Opens, renews, and redeems all types of deposit accounts
- Orders checks, ATM/debit cards
- Responds to online requests for bill payments, ACH, wire transfers, etc.
- Acts as back-up to Client Specialist role as necessary
- Ensures clients are aware of the products and services available to them and promotes BWB specialty products (remote deposit, online bill-pay, mobile banking, etc.)
- Develop and cultivate long-term client relationships to ensure sales growth and customer retention
- Make monthly calls to welcome new clients and follow up on previous requests
- Maintains an understanding of security policies and procedures
- Provides input and suggestions for new service and product ideas
- Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
- Positively represents the bank in all interactions with clients, coworkers, and vendors
QUALIFICATIONS:
- 2+ years of Retail Banking experience
- Flexibility to travel within designated region (travel stipend available).
- Strong adaptability across different branches and team environments.
- Superior customer service skills
- Proven sales and business development skills
- Knowledge of ITI, EZ Teller, and currency management
- Excellent written, verbal, and interpersonal communication skills
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus!
COMPENSATION & BENEFITS:
The typical annual base pay range for this role is between $43,000 - $50,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Parental leave
- 401(k) with employer match
- Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Exempt
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What We Do
Bridgewater Bank (Nasdaq: BWB) has a great entrepreneurial story to tell. It all started with a vision in 2005. That vision was to create a full-service, entrepreneurial bank where answers came quickly, opportunities were plentiful, and the environment was positive and optimistic. It would be an unconventional bank where clients would notice a difference and people would be challenged to grow both professionally and personally. 20 years later, this vision and unconventional model has led to continuous growth and profitability. Bridgewater Bank has: become a top-performing bank nationwide, attracted investments from top institutional firms from coast to coast, become the first Minnesota bank to complete a successful IPO in over 25 years, created an award-winning culture and earned a reputation as a bank that understands clients’ unique needs. Out of the 400+ banks in Minnesota today, Bridgewater sits among the top ten by asset size. But to each of us, this is more than a high-performing bank; it’s a sense of community. We are a team of nimble banking professionals who want to redefine what it means to work in this industry. As our entrepreneurial story continues, we will never lose sight of what makes this place extraordinary – a steadfast commitment to our people. Workplace accolades: Top 150 Workplaces, 2015 – Star Tribune Top 150 Workplaces, 2016 – Star Tribune Top 150 Workplaces, 2017 – Star Tribune Top 150 Workplaces, 2018 – Star Tribune Top 150 Workplaces, 2019 – Star Tribune Top 150 Workplaces, 2020 – Star Tribune Top 175 Workplaces, 2021 – Star Tribune Top 200 Workplaces, 2022 – Star Tribune Top 200 Workplaces, 2023 – Star Tribune Top 200 Workplaces, 2024 – Star Tribune Top 200 Workplaces, 2025 – Star Tribune Best Banks to Work For, 2017 - American Banker Best Banks to Work For, 2018 - American Banker Best Banks to Work For, 2020 - American Banker Best Banks to Work For, 2022 - American Banker Best Banks to Work For, 2023 - American Banker
