Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.
Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
- Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
- Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
- Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
- Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
- Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
- 6+ years of SaaS experience
- 3+ years selling into Financial institutions or contact centers/customer experience software
- 3+ years of complex sales experience
- A track record of consistently exceeding performance expectations.
- Outstanding communication proficiency in phone, email, and other channels.
- Ability to Navigate complex and intricate sales processes.
- Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
*Want to know more about working at Glia? Check our Glia's Career FAQs
Top Skills
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
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