Account Executive, Enterprise Sales

Transforming Retail through Consumer Engagement and AI Technology

COMPANY OVERVIEW

Retail Decision Technology – Insights with Intelligence Powering Effective Business Decisions

About First Insight 💡

First Insight is the global leader in Voice of the Customer/AI solutions for Retail. First Insight has been in the forefront of retail innovation by pioneering the use of Voice of the Customer (VoC), artificial intelligence (AI), and predictive analytics since 2007. Our visionary solutions have redefined what’s possible in the retail industry, making First Insight an indispensable partner for retailers and brands worldwide who want to drive the potential of their business. By harnessing advanced AI to analyze voice of the customer data, First Insight empowers businesses with the predictive insights needed to anticipate trends, understand consumer preferences, and maximize product and business success with remarkable precision. This shift to a data-driven approach has significantly reduced waste, increased profitability, and introduced a new era of creativity and efficiency in retail strategy and decision-making.

Our unrivaled solutions leveraging consumer data, AI and advanced predictive analytics have taken the retail sector by storm, resulting in years of consistent, significant growth.

As we continue to grow, we are seeking a high performance, self-motivated, experienced professional who is looking for an opportunity to help drive our business as an Account Executive, Enterprise Sales. The Account Executive, Enterprise Sales at First Insight is an integral part of First Insight and serves as a vital link between its solution offerings and driving strategic partnerships and business growth of our customers. 

At First Insight, you will be given the opportunity to:

• Develop, leverage and expand your professional experience and strengths
• Make a concrete, measurable and positive impact on the industry
• Work in a positive, energetic, success focused organization

Why be an Enterprise Sales Executive at First Insight:

Opportunity to join the leader in an evolving market – advanced analytics in the retail & business sector. Opportunity to interact with CEOs and C-level executives in some of the world’s largest brands. Opportunity to make a positive impact – for our customers, for consumers and in the business sector. 

Responsibilities & Duties

An Enterprise Sales Executive’s primary responsibility is generating revenue by consulting and partnering with their prospects ensuring that:

• The customer thinks differently about their business and understands how partnering with First Insight will bring value to their business
• The customer is engaged with First Insight solutions offering new and more efficient and effective ways to achieve their business goals
• The customer is confident in First Insight’s ability to deliver measurable value to their business

As an Enterprise Sales Executive at First Insight, you will: 

• Develop an understanding of the customers’ marketplace dynamics; business strategies, initiatives and priorities; business challenges and processes; business drivers and key metrics
• Showcase how First Insight solutions and capabilities enable intelligent, effective and efficient attainment of our customers’ goals and key metrics
• Translate concepts and capabilities into specifics about the customer’s business and communicate value in terms/metrics important to the customer

• Manage all aspects of the customer relationship, direct all sales and technical interaction with customers
• Manage a funnel of sales opportunities, from prospecting to qualifying to closing
• Manage a complex sales process including multiple buying influences at the C-level & stakeholders
• Act as a primary source of external inputs to Product Management/Marketing to drive business, new products, programs, and services to market
• Become an industry and subject matter expert who can utilize his/her knowledge to drive demand generation and achieve sales objectives
• Work closely with Customer Success and Operations to deliver best in class solutions and operations

Ideal Profile

• Bachelor’s degree with 7+ years selling experience – preferably in SaaS solutions
• A Consultant that can Sell; First Insight is a Financial Outcomes Partner, and our Enterprise Account Executives thrive in consultation, problem-solving - and also know how to close business
• Experience in managing complex sales processes, creating and managing sales plans & deliverables, managing a pipeline & closing on sales opportunities
• Expertise in technology/solution sales within the Retail, Wholesale, CPG, or Fashion industry
  
  • Understanding Retail sales, product-to-market processes, AI and decision support technology is critical; proficiency in data analysis is helpful
• Competent and comfortable interacting with all stakeholders in prospect organization – from C-Level decision-makers to functional area decision makers; in large enterprise organizations.
• Experience with building a business case; proficiency in data analysis is helpful
• Experience in selling solutions in emerging markets is a plus
• High integrity, focused, with excellent communication and interpersonal skills
• Willingness to travel up to 50% - opportunity to work remote, but willingness to travel to customer and HQ to achieve optimal outcomes.

Look us up! www.firstinsight.com

Must be eligible to work in the US

Sales Executives enjoy a competitive base salary, with a strong incentive-based commission structure.

First Insight offers generous employee healthcare coverage; 401K with company match; employer-paid life and long-term disability insurance; and a generous Paid Time Off (PTO) package including paid holidays and sick days.