In this role you will:
- Manage and nurture relationships with Rapid7's customers in the North Carolina region, including subsidiaries.
- Build, develop and maintain relationships with key regional partners
- Maintain responsibility for both net new sales and renewals within the Large Enterprise segment.
- Collaborate closely with counterparts in Customer Success, Sales Engineering, Sales Operations, and Rapid7's executive leadership to ensure the health, retention, and growth of key customer accounts.
- Conduct executive business reviews (in person where possible) with top strategic accounts to assess customer satisfaction and identify opportunities for enhancement.
- Initiate renewal conversations 4-6 months in advance of the renewal date to ensure the continuity of existing business.
- Proactively project customer needs to the business and corral resources to ensure needs are addressed.
- Establish account success plans in partnership with Customer Success
- Accurately maintain systems to reflect activity, forecast, and opportunity information in Salesforce
Account Profile:
- Parent Accounts: 60-75
- Existing Customers: 30%
- Whitespace: 70%
- Organizations with 1,500 employees and above.
The skills and qualities you'll bring include:
- Proven success with 3+ years of experience selling at Rapid7 in enterprise environments
- 5+ years of experience in the cybersecurity industry.
- Ability to travel up to 25% to client meetings as needed.
- Understand customer selection criteria for budgeted and unbudgeted needs.
- Proven ability to navigate complex enterprise accounts
- Demonstrated success in achieving sales targets and driving revenue growth.
- Exceptional communication and presentation skills, with the ability to articulate the value of Rapid7 solutions to key stakeholders.
- Comprehensive understanding of both new sales and renewal processes in the enterprise context.
- 3+ years of experience in selling through the channel
- Strong organizational and project management skills to handle multiple accounts effectively.
- Proactive and self-motivated with the ability to thrive in a fast-paced, dynamic environment.
- Knowledge of the wider cybersecurity ecosystem.
- Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Skills Required
- Proven success with 3+ years of experience selling at Rapid7 in enterprise environments
- 5+ years of experience in the cybersecurity industry
- Proven ability to navigate complex enterprise accounts
- 3+ years of experience in selling through the channel
- Exceptional communication and presentation skills
What the Team is Saying
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Rapid7 Compensation & Benefits Highlights
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Inclusive Benefits Coverage — Health plans and policies explicitly include mental‑health resources, transgender‑inclusive care, abortion‑travel support, neurodiversity coverage, and backup childcare/fertility benefits. These offerings sit alongside core medical, dental, and vision coverage and optional pet insurance.
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Leave & Time Off Breadth — U.S. employees are offered unlimited PTO, unlimited sick leave, paid volunteer time, company holidays, and additional global recharge days. Wellness days and bereavement leave complement hybrid‑first flexibility.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available with semiannual purchase periods, and many roles include company equity/RSUs. This ownership mix is complemented by performance bonuses and stated pay‑transparency practices in benefits listings.
Rapid7 Insights
What We Do
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Why Work With Us
With our products, research, and open source communities, we’re building a secure digital future for everyone. This means constantly learning and evolving in an industry that’s anything but stagnant. You’ll be faced with tough challenges, and given the support to find creative solutions that drive our business, and your career forward.
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Rapid7 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our default working model is hybrid, with employees working three days per week in the office. This approach underpins our commitment to flexibility and adaptability while supporting our dedication to development, teamwork and customer purpose.
