About Zowie:
At Zowie, we’re all about pushing boundaries in customer experience. Our AI solutions are designed to help businesses connect faster, personalize better, and solve smarter. Top online brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.
We’re a team of over 100 very ambitious individuals on a mission to do just that.
Seeing a lot of demand in Europe (Western Europe + Poland), our Sales Team is looking for an experienced Enterprise Account Executive to help us develop this territory further. GetYourGuide, Costco UK, Matas, Modivo, Decathlon, to name just a few, already run on Zowie.
We work within a consultative sales model - you’ll focus a lot of your efforts on discovering the clients’ problems and understanding their business processes. All of that, to propose a solution that really helps, resulting in clearly quantifiable value.
Hop in and bring Zowie’s AI technology to more and more businesses online across different verticals. Looking forward to meeting you!
What you'll do:
- Manage a pipeline of opportunities and identify, engage, and develop relationships with potential prospects in the Enterprise space
- Educate prospects to help them learn how Zowie will help their business operate more efficiently and grow revenue
- Conduct in-depth discovery calls, presentations, and product demonstrations with prospects
- Demonstrate ROI through value-based selling
- Build pipeline through strategic outbound programs
- Manage an enterprise territory in the European market
- Partner cross-functionally with Marketing, Product, and the Executive team
- Become an expert on our products, customer experience, and the AI landscape
- Use your expertise & knowledge to help the entire Sales Team thrive & develop
Ideally, you'll bring with you:
- 7+ years of closing sales experience in B2B SaaS
- Full cycle sales experience with a track record of building and closing pipeline
- Exceptional verbal and written communication skills in both English and Polish
- Track record of meeting/exceeding quotas
- Exceptional consultative selling skills
- Excellent presentation skills, both in virtual and in-person settings
It'll be awesome if you have:
- Experience in selling a SaaS solution within the customer service sector
- Experience selling into Poland and the rest of the EU
We are:
• Ambitious and innovative. We never settle. We always look for better ways of doing things.
• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.
• Growing fast. You’ll have a lot of autonomy and impact as we grow.
What We Do
Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better.
We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles.
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.
- Free analysis of your automation potential | Know what you’re buying!
- Free omnichannel inbox | Get savings on tech.
- Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level.
Use Zowie and…
1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%.
2. Care – enables agents to resolve complex cases and increase CSAT by 12%.
3. Sell – detect buying intent and convert up to 40% more clients