Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
Front is the leading AI-powered customer service platform built for collaboration. We bring core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has over 9000 customers globally, and has received numerous Great Place to Work accolades from Built In, Fortune, Forbes and Inc. Magazine.
We’re looking for bold, creative, and driven Account Executive to join our Dublin Go-To-Market team. If you get a buzz from tackling big challenges, exceeding goals, and creating meaningful impact, this could be the team for you.
Our AEs own the end-to-end new business sales cycle, introducing Front’s game-changing solutions to clients across the region. You’ll also work inbound leads from diverse markets across EMEA, while proactively building brand and business in the UKI region via outbound efforts and marketing-led events.
This hybrid role is based in our Dublin office, with in-person team collaboration at our Grand Canal location on Tuesdays and Thursdays. You’ll be part of a close-knit team of 20+ local Fronteers within a larger global organization.
What makes this role exciting?
You’ll get broad EMEA regional selling experience. While our outbound and event efforts are focused on the UK, we work with prospects all over Europe, the Middle East and Africa.
You’ll be reporting directly to the Director of EMEA Sales, so your feedback and insights will help to inform and shape the EMEA GTM strategy
Our customers love us. With an average 98% CSAT score, you can be confident that you’re selling a product that brings massive value to our customers
You’ll be joining a team that is accelerating. We’ve doubled our YoY growth, and are investing heavily in structures & strategies to keep that growth going
What will you be doing?
Own the new business sales cycle - from outbound prospecting to working inbound deals, through leading deep discovery and technical product demonstrations, to negotiating and completing contracts
Bring together internal resources and cross-functional teams to enable a successful prospect experience in the sales process
Maintain a pipeline of prospects through Gong/Salesforce to forecast revenue accurately
Work with your team to identify and execute innovative and effective outbound selling motions, working towards a monthly goal for self-sourced pipeline creation
You’ll maintain a real-time understanding of Front’s product offering and the competitive landscape to boost your ability to position win-based proposals and pricing
Hit and exceed quarterly quota
What skills and experience do you need?
2+ years in a full-cycle B2B sales role, preferable selling a customer support or helpdesk solution
EMEA market experience preferred
Demonstrated ability to generate pipeline through outbound prospecting, including cold outreach, sequencing, and event-led selling.
Consistent overachievement against sales targets in past experiences
A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment
Strong written and verbal communication skills
Professional fluency in English
Professional proficiency in a 2nd language is a plus (French preferred)
Creative, resourceful, detail-oriented, and well-organized
Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.
What we offer:
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Fully covered private health insurance
Paid parental leave
Generous paid time off
Flexibility to work from home Mondays and Fridays (unless posted as a full-remote role)
Mental health support with Workplace Options
Family planning support with Maven
75 Euro per month Lifestyle Stipend to spend on fitness and other activities
Winter Break - Our offices are closed from Christmas to New Year's Day!
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
Skills Required
- At least 2 years of full-cycle B2B sales experience
- Experience selling customer support or helpdesk solutions
- EMEA market experience
- Demonstrated outbound pipeline generation, including cold outreach, sequencing, and event-led selling
- Consistent overachievement against sales targets
- Strong written and verbal communication skills
- Professional fluency in English
- Professional proficiency in a second language, preferably French
- Ability to work collaboratively while operating as a self-starter in a fast-paced startup environment
Front Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Front and has not been reviewed or approved by Front.
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Healthcare Strength — Health coverage is advertised as employer-paid for medical, dental, and vision, indicating strong plan support. This setup reduces employee premium costs and is highlighted as a core part of the package.
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid parental leave for birthing and non-birthing parents, and volunteer time off are explicitly listed. These options point to broad time-off provisions that support rest, family needs, and community engagement.
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Wellbeing & Lifestyle Benefits — Wellness benefits and a monthly wellness/lifestyle stipend appear alongside commuter benefits and office perks like free lunches and snacks. Such lifestyle supports complement core benefits and improve day-to-day experience.
Front Insights
What We Do
We are a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
Why Work With Us
Being a Fronteer is something special. The company was founded on the idea that people could be happier at work. Over the years, our company has grown and expanded globally in Paris, Dublin and Santiago. However, our core mission still persists and is the foundation of our values and our culture.
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