Account Executive, Commercial Services

What you will do

We are expanding and are looking for a full-time Commercial Services Account Executive. Ideally this person will be located in Denver, CO and will have the ability to come into the office 2-3 times per week. 

Where you will have impact

Pipeline Generation & Territory Ownership

• Build and manage a focused pipeline of premium independent properties across North America, targeting boutique hotels, luxury independents, destination resorts, and influential single assets.
• Drive 7–10 new CSS agreements per month through proactive outreach, curated networking, industry events, and referral development.
• Identify and prioritize the right targets — properties without dedicated revenue management, those underperforming on direct bookings, or those navigating ownership/management transitions.
• Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.
• Maintain accurate Salesforce records, pipeline hygiene, and forecasting discipline.

Consultative Sales & Value-Based Positioning

• Lead discovery conversations that uncover a property's commercial gaps, revenue goals, and operational constraints.
• Position CSS compellingly — connecting service tiers (Elite, Weekly, Bi-weekly) directly to each property's business mix, revenue scale, and strategic priorities.
• Deliver sharp demos, ROI narratives, and tailored proposals that resonate with Owners, GMs, and Revenue Directors.
• Navigate multi-stakeholder buying decisions with confidence, managing timelines and driving deals to close.

Market Presence & Segment Expertise

• Represent Lighthouse at key hospitality events, luxury travel forums, and independent hotel associations to build visibility and demand.
• Develop deep expertise in the independent hotel segment — understanding the commercial pressures, decision-making dynamics, and seasonal patterns that drive buying behavior.
• Share field insights with product and marketing teams to help shape CSS positioning, packaging, and go-to-market strategy.
• Lead with Strategic Revenue Analysis to provide immediate value and diagnostic baselines for potential partners.
• Add: Position CSS as a total commercial solution that aligns hotel sales, marketing, and revenue departments toward a unified goal.
• Add: Internal Collaboration: Partner with the Director of Onboarding and Operations Managers to facilitate seamless onboarding and ensure long term strategic alignment for every property.

About our team

Lighthouse's CSS (Task Force & Annual) solution gives independent hotels access to expert, on-demand revenue management and full-stack commercial strategy — without the cost of a full-time hire. Powered by the Lighthouse Platform, our specialists embed into a property's operations from day one, covering:

• Revenue management strategy and pricing optimization
• Distribution channel management and digital marketing
• Content optimization and direct booking performance
• Competitive benchmarking and rate intelligence
• Ongoing commercial advisory and performance reporting

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• 1-3 years of sales experience in hospitality technology, professional services, or hotel operations — with a strong preference for candidates who have sold into or worked within independent hotels.
• Hands-on understanding of hotel revenue management, distribution, and commercial strategy — you can have a credible conversation with a Revenue Director or GM from minute one.
• Proven high-velocity closing track record — you're comfortable managing a large pipeline and hitting ambitious monthly targets.
• Excellent discovery and consultative selling skills — you listen deeply, identify real pain, and connect solutions to outcomes.
• Self-starter mentality with strong organizational skills and CRM discipline (Salesforce preferred).
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends.
• Comfort navigating independent ownership structures and multi-stakeholder deals in high-touch environments.
• Passion for the independent hotel segment — you genuinely believe these properties deserve world-class commercial expertise.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $70,000 - $80,000 + commission ($130,000-$140,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.