Kia ora!
Build lasting partnerships, grow new opportunities, and help connect Canada with Aotearoa and the world. As an Account Executive - Leisure & Specialty Channels, you'll play a key role in driving commercial success by strengthening customer relationships, growing market share, and representing one of the world's most recognised and innovative airlines.
With a strong reputation for culture, service and innovation, Air New Zealand continues to capture the world's attention for its outstanding customer experience and forward-thinking approach. As part of our Sales team, you'll manage a diverse portfolio of national and multinational accounts across the Canada East territory, working closely with travel management companies, leisure partners, and corporate customers.
The preferred location for this role is Toronto, Ontario, however, candidates based in other Canadian cities will also be considered.
About the role
- Develop and grow a portfolio of leisure, corporate, and travel management company accounts across the Canada East territory.
- Build trusted relationships with key decision-makers to increase customer engagement and strengthen long-term partnerships.
- Identify and secure new business opportunities that drive incremental revenue and expand Air New Zealand's market share.
- Analyse commercial performance using internal and external data sources to develop sales strategies and identify growth opportunities.
- Represent Air New Zealand at customer meetings, trade events, and industry functions, bringing our brand story to life.
- Collaborate with internal teams to deliver commercial initiatives that achieve measurable business outcomes.
- Maintain a healthy pipeline of opportunities while ensuring exceptional account management and customer experience.
Our ideal candidate:
- Ideally 3 to 5 years' experience in sales planning, sales strategy, commercial analysis, or account management.
- Experience managing Leisure, Corporate, and Travel Management Company accounts is highly desirable.
- Strong commercial acumen with the ability to interpret data from sources such as ARC/BSP, DDS, MIDT, Microsoft CRM, and other B2B and B2C data providers.
- Excellent relationship-building, negotiation, and influencing skills with the ability to engage senior stakeholders.
- Strong presentation and communication skills, with the confidence to tell the Air New Zealand story in a compelling way.
- Bachelor's degree or equivalent relevant experience.
- An established network within the Canadian travel industry is an advantage.
- To be considered for this opportunity, you must have existing authorisation to work in Canada.
If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.
What we can offer you:
We want our people to live their best lives and access great benefits that support their lives outside work.
- Generous staff travel benefits for you, and the opportunity to share travel privileges with friends and family.
- Ongoing learning and development opportunities that help you grow your career while making a meaningful impact.
- Access to a wide range of employee discounts across travel, hotels, retail, banking, health, and lifestyle providers and more!
Ready for take-off?
If you're a commercially minded sales professional who enjoys building strategic partnerships, uncovering new opportunities, and representing an award-winning global airline, we'd love to hear from you. Join Air New Zealand and help shape the future of travel while building a rewarding career with a team that values collaboration, innovation, and people.
Applications close 23 September 2026.
Additional InformationAt Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Skills Required
- 3 to 5 years of experience in sales planning, sales strategy, commercial analysis, or account management
- Experience managing leisure, corporate, and travel management company accounts
- Commercial acumen and ability to interpret ARC/BSP, DDS, MIDT, Microsoft CRM, and other business data
- Relationship-building, negotiation, and influencing skills with senior stakeholders
- Strong presentation and communication skills
- Bachelor's degree or equivalent relevant experience
- Existing authorization to work in Canada
- Established network within the Canadian travel industry
What We Do
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here. Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things. At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand. Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
