ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.
Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.
Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly.
Keep reading to learn more about the problem we are solving for our customers!
Hello 👋 Future ResQer!
ResQ is looking for an SMB Account Executive to join our sales team and help take ResQ to the next level. As a team that drives the majority of net-new 💰revenue, this role offers the opportunity to make a meaningful impact. You’ll play a key role in building lasting partnerships with commercial trades operators across North America, helping them grow while shaping the future of the industry.
We recognize that joining a team is one of the most important decisions you’ll make, and hiring a new teammate is one of the most important decisions we’ll make. We want you to truly get to know us, just as we want to understand how you think, how you solve problems, and what drives you.
We operate with a high degree of transparency, and we know that success in sales requires a specific level of curiosity, resilience, and discipline. To help you determine whether this is the right opportunity at the right time, we’ve included a few questions for you to reflect on. And if the timing isn’t right now, that’s okay, we’d still love to connect down the line.
Are you nodding your head with excitement at the idea of:
You’ll be one of the first sales reps in the state, helping bring a clear vision and roadmap to life as we disrupt the commercial trades space.
You’re energized by connecting with commercial trades businesses, understanding their needs, and helping them grow.
You know the reality, there will be more “no’s” than “yes’s” but your drive and resilience keep you pushing forward. You see each conversation as part of the process of building something meaningful, and that’s what motivates you.
What you will do:
As an Account Executive at ResQ, you will be one of the first reps to sell our AI powered growth engine for Trades, focusing initially on commercial SMB operators.
Outbound Sales: 💰We’ll ask you to help deliver a predominantly outbound sales strategy by taking ownership of the entire sales cycle generating leads, qualifying, conducting product demos, onboarding and closing. You’ll be most successful if you are metrics driven and relentless in the pursuit of exceeding your targets.
Calibrating for Market fit: 💡We’ll give you the raw materials but there is a need for you to bring ideas to the table - we’ll ask you to experiment with different "out of the box" ways to gain access, build trust, overcome objections and create urgency with the goal of generating and closing deals
Building Relationships: 🫶We’ll ask you to be the face of ResQ in your zone by creating and honouring close relationships with our customers. We’ll ask you to contribute to our customers receiving the best experience.
Feeding back Market Intelligence: 💬We’ll rely on you to share on-the-ground market and customer insights to help make ResQ’s offerings and sales strategy stronger. The team is all ears as we move into and localize our offerings!
Who you are:
You already know sales involves lots of patience and persistence - and we know that years of Sales experience can be an imprecise proxy for success at a start-up. So we’re open to different paths - we’re looking for attitude first and we can train for the skills - we’ll focus on transferable skills so we want to ensure that you are ready to start this next chapter of your career with us!!!
2+ year(s) experience in an outbound sales cycle in a fast growth environment
Comfortable communicating with commercial trades businesses including staff, owners, and executives.
Employ a data and metric-driven mindset with a deep dedication toward achieving both your own and the company's targets
Nice to haves:
Deep understanding of sales processes and the importance of moving opportunities through the funnel
Experience in the restaurant industry or technology marketplaces would be considered an asset
Knowledge of Josh Brauns sales academy
How you will do it:
A self-starter: You wake up, form a plan, and get going!
Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
Be open to feedback; listen, learn, and iterate. We’re all One Team!
Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service
Want to learn more? 👀 Keep Reading!
We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.
We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.
We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
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ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.
Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
What We Do
ResQ is the end-to-end repair and maintenance platform for restaurants. We empower restaurants with easy-to-use software to request, manage and pay for repair and maintenance services all in one place while providing data and insights to empower better decision making. ResQ is trusted by over 4,000 leading restaurant groups including KFC, Taco Bell, Pizza Hut, Wendy's, A&W, Burger King, Tim Hortons, The Keg, Fogo de Chão, Marugame Udon, Parker Hospitality, Cactus Club Cafe, and Paramount. We were founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses — and our product reflects this. We are built by restaurant operators, for restaurant operators! We are trusted by world's leading restaurant brands and are venture backed by top tier VCs — and we're just getting started.
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