Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
As a New Business Account Executive, you will be responsible for driving new business opportunities and expanding Twilio's presence in the Latin America’s market. You will work closely with potential clients to understand their communication needs and demonstrate how Twilio's solutions can enhance their business operations.
Responsibilities
In this role, you’ll:
- Identify and prospect new business opportunities within the Latin America’s market.
- Develop and maintain a robust sales pipeline through strategic outreach and networking.
- Conduct thorough needs assessments to understand customer requirements and tailor Twilio solutions accordingly.
- Present and demonstrate Twilio's product suite, including Messaging, Voice, Flex, and more, to potential clients.
- Collaborate with internal teams to ensure seamless onboarding and implementation for new clients.
- Achieve and exceed sales targets and performance metrics.
- Stay informed about industry trends and competitive landscape to effectively position Twilio's offerings.
- Build and maintain strong relationships with key stakeholders and decision-makers.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Bachelor's degree in Business, Engineering, or a related field.
- 10+ years of proven track record of success in B2B sales, preferably within the technology or communications for BPOs, Telcos and/or financial industry
- Strong understanding of Latin America’s market and business culture.
- Excellent communication and presentation skills in both Spanish and English.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and sales tools.
- Strong sales discovery skills, objection handling, business acumen, and closing skills.
Desired:
- Demonstrated ability to manage complex sales cycles and negotiate effectively.
- Strong analytical skills with the ability to interpret sales data and market trends.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Skills Required
- Bachelor’s degree in Business, Engineering, or a related field
- 10+ years of successful B2B sales experience, preferably in technology or communications for BPOs, telecommunications, or financial services
- Strong understanding of the Latin American market and business culture
- Excellent communication and presentation skills in Spanish and English
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in CRM software and sales tools
- Strong sales discovery, objection handling, business acumen, and closing skills
- Ability to manage complex sales cycles and negotiate effectively
- Strong analytical skills and ability to interpret sales data and market trends
Twilio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twilio and has not been reviewed or approved by Twilio.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, mental-health programs, and core protections like life and disability insurance. Wellness options and stipends are also emphasized to support ongoing wellbeing.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption is described as robust. Financial assistance for adoption and fertility needs further extends family support.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick days, and dedicated volunteer time are highlighted, with some teams operating an unlimited time-off approach. Company-wide breaks reinforce the ability to take meaningful time away from work.
Twilio Insights
What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
