Description
JOB SUMMARY
We are seeking a highly motivated Account Documentation Specialist to join our team. The successful candidate will be responsible for validating and monitoring client information for new account openings and account maintenance which ensures proper control and privacy of client information.
KEY RESPONSIBILITIES
-Reviews and updates client information with regard to new accounts and maintenance
-Tracks and reports to management information related to compliance with the USA Patriot Act and other applicable federal, state, and local laws and regulations.
-Answers customer identification and account structuring questions for employees; reviews new account and product documents for completeness and accuracy; tracks exceptions to identification policy, TIN compliance, and missing customer information.
-Creates exception reports to relationship and business unit managers for follow-up withing thirty days.
-Provides administrative support for the Deposit Operations department and various others as directed.
-Cross-markets financial institution products and services as appropriate.
BENEFITS
-Medical, Dental and Vision - 100% paid for the employee
-Life Insurance
-401k
-Short Term and Long Term Disability
-Paid Time Off
-Additional Voluntary Benefits
Requirements
JOB REQUIREMENTS
-High school diploma or general education degree (GED)
-OR one to three years of related experience and/or training or equivalent combination of education and experience
-Promote confidentiality for clients and the institution
-Strong attention to detail and ability to multitask.
-Excellent communication and problem-solving skills.
-Ability to work independently and as part of a team
General hours are Monday through Friday from 8:00 AM to 5:00 PM; longer hours and weekend work expected on occasion
We are an equal opportunity employer and welcome all qualified candidates to apply.
Skills Required
- High school diploma or GED
- One to three years of related experience and/or training or equivalent combination of education and experience
- Promote confidentiality for clients and the institution
- Strong attention to detail and ability to multitask
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- General hours Monday through Friday 8:00 AM to 5:00 PM; longer hours and weekend work expected on occasion
What We Do
Our Vision: To be the premier provider of financial services in the markets we serve. Our Mission: The mission of Citizens National Bank is to provide a positive and distinctive banking environment by exceeding Our Clients' expectations with every interaction; serving Our Communities with an unwavering commitment, economically or otherwise, as a proud corporate citizen; ensuring Our People have the opportunity to grow personally and professionally; and providing Our Shareholders the benefits and rewards of ownership through enhanced enterprise value. Our Promises: We believe that listening is critical to understanding. We want to clearly understand your needs and concerns in order to ensure we serve you effectively. We want to help you achieve your financial goals and be a financial partner for you and your family. We promise to listen with the intent to understand so that our service exceeds your expectations. We believe in servant leadership. We understand that when communities thrive, everyone has an opportunity to succeed. Because you entrust CNB as your financial partner, we are able to serve our communities through charitable giving, volunteering and involvement in community initiatives, as well as, lending that supports economic growth. Supporting our community is a fundamental part of our mission – a mission that requires us to put our values into action and make a difference. We promise to strive to make a difference and support our communities to ensure they continue to flourish. Innovation is not limited to the large tech companies of the world. In fact, we constantly evaluate our technology and processes to ensure your information is safe and secure. We also evaluate how our products and services are delivered to you in an effort to make sure we provide a great experience whether it is on your mobile device, home computer or in one of our branches. We promise to seek innovative, responsible solutions that provide a personalized banking experience.
