Bakery Agency

Account Director

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Austin, TX

In-Office

AdTech • Agency • Marketing Tech • Software • Design

The Role

Bakery is looking for an Account Director to lead integrated client work across creative, strategy, production, and project management. You’ll be the day-to-day business lead for important clients, guiding a multidisciplinary team and ensuring the delivery of bold, culture-driven, high-quality work. This is a hands-on leadership role that requires both strategic oversight and a willingness to get into the details when needed.

The ideal candidate is a proven business partner who brings resourcefulness, clarity, and initiative to a fast-moving, creative environment. You’re comfortable managing multiple priorities, navigating complex challenges, and collaborating across internal and client teams. You know how to motivate and mentor others, push work forward, and deepen relationships over time.

You’ll lead an integrated team within Bakery and, at times, work closely with our sister companies—KEN Media and Supernatural Production—as well as external partners. Success in this role means more than just keeping things on track. It means growing the business, elevating the work, and helping the client become the best version of themselves.

*Applicants must be legally authorized to work in the United States. We are not able to sponsor visas at this time.

About Us

Bakery is an independent creative and culture agency designed to ignite people's obsession in great products. From our headquarters in Austin, TX, we work with highly ambitious brands like Johnnie Walker, Nike, Shiner Beer and Tree Hut to infuse cultural value and drive desire at every interaction point, increasing their fandom and helping them make things people want. Bakery is a 2022, 2024 and 2025 AdAge Small Agency of the Year.

Primary Responsibilities

Lead the creative process from briefing to execution across multiple client deliverables.
Build and maintain relationships with clients and our team leads.
Assist clients on project brief development and communicating needs correctly to our strategy, creative, and production teams.
Effectively set and manage client expectations, ensure delivery of the highest quality product and service, as well as solicit and act on client feedback.
Develop and manage project scope, budget and schedules. Attention to detail and ability to project manage across work streams and teams.
Ability to motivate, support and understand your teams. You must be able to work with people across data, strategy, design, creative and technology.
Identify resource requirements, necessary skill sets and team allocation to each project.
Deliver timely project reports and organize necessary meetings.
Direct and maintain strict project documentation.
Improve and implement best practice techniques for managing risks, issues and conflict resolution.
Track and report project efficiency, finances and general performance on a weekly basis.

Requirements

7+ years of client services experience in leading agencies.
Track record of successfully developing and executing integrated marketing campaigns for Automotive brands, Spirits brands and/ or Apparel brands, with a focus on driving business results.
Experience in building profitable, mutually beneficial, long-term client relationships.
Demonstrated ability to execute large-scale programs, with experience communicating effectively with skilled strategy, data, creative, design, and production professionals.
Mastery writing creative/ campaign briefs and give strong direction to creative teams.
Expert knowledge of production cycles for video, audio, photography, on-premise.
Demonstrated organizational skills and rigorous attention to detail.
Ability to manage a project from start to finish as well as oversee general production of multiple projects at one time. Strong project management is a must.
Proven ability to collaborate, promote communication, and inspire teamwork between a group of multidisciplinary people.
Excellent knowledge of budgeting, resource scheduling, and time management in relation to a project.
Working experience with Microsoft Office, Slack, Trello and Smartsheet.
An intense drive to “get things done”, making innovative ideas come to life without having the perfect guidebook on how to do it.
Impeccable communication and presentation skills with the ability to present to clients and internal stakeholders.
Extra consideration given to candidates that submit a portfolio of past work.