Account Director

CLYDE is an impact agency. Named America’s best boutique agency 2021 & 2022 by PRovoke, we work with clients who want to make a difference by moving the world forward – helping them do it through earned, owned, and paid media programs, creative solutions, and smarter, informed communications and public affairs strategies. By strategically harnessing culture, emerging tech, and insights to make maximum impact with communications, our suite of products and services are designed to create and measure effectiveness, ultimately leading to better outcomes.

As an Account Director at CLYDE, you will be at the forefront of shaping and executing fully integrated campaigns that build upon both marketing and communications tactics to make a tangible impact for our clients. With your experience and expertise, you’ll excel at the intersection of these two disciplines, bringing the right tools, insights, and strategies together to meet our clients’ goals and move the needle. You will lead and support diverse teams to craft and implement creative strategies designed to reach and engage key audiences—ranging from consumers to thought leaders and opinion elites.

You will work directly with clients, building and nurturing strong, long-term relationships while serving as a strategic advisor to guide them through complex challenges. Your leadership will extend to supervising and mentoring 1-3 team members, helping them grow professionally while also ensuring they deliver the highest quality work. Your deep understanding of industry trends will inform your approach to driving innovation, while your business development acumen will play a critical role in expanding CLYDE’s portfolio and winning new business.

In this role, you’ll be instrumental in helping shape the direction of the firm, supporting the agency’s goals, and ensuring that your team continues to grow and evolve in alignment with client and market needs..

What you will be doing:

• Play a critical role on one or more client teams, building relationships with clients, serving as a go-to resource for clients, and providing strategic communications advice and direction to achieve client goals
• Work closely with client and internal teams to develop sophisticated and creative integrated communications campaigns—and be confident in shifting strategies to address emerging trends, threats, and opportunities
• Ensure client outcomes are achieved
• Ensure all client deadlines are met and the quality of work is high
• Oversee financial aspects of the client work, including SOW development, monthly reporting, monthly billing, client profitability, and team member utilization
• Confident standing up new client accounts, including developing the resources and tools needed to execute against SOW and achieve client goals
• Presenting clearly and persuasively to clients
• Direct business development process for potential clients
• Manage one or more direct reports and guide their professional development
• Support CLYDE initiatives, including agency visibility efforts, award submissions, DE&I programs, and professional development opportunities

Position Expectations:

• Ensures direct reports are adhering to firm policies and procedures
• Seeks out external opportunities for personal visibility (contributed articles, speaking opportunities, etc.)
• Taps own network to find business development connections
• Works respectfully with colleagues to resolve differences and maintain work relationships
• Makes recommendations to advance CLYDE's mission and vision
• Exercises a strong sense of EQ with internal team members and external clients and vendors
• Builds positive relationships with internal team members, across functions, and can inspire, lead, and motivate teams
• Holds a fierce commitment to, and respect for, a diverse and inclusive workplace
• Presents comfortably to groups of any size
• Makes clear assignments, team members understand direction
• Has excellent writing skills; master of AP style
• Is able to communicate around sensitive/challenging client issues
• Sees risks/threats before clients do, and can sensitively raise them to clients with proposed solutions
• Makes recommendations on how to grow CLYDE beyond client work

Qualifications/Required Skills:

• 7-10 years of communications experience; 2+ years of management experience
• Expertise in translating audience insights and research findings into highly targeted, data-driven strategies that resonate directly with defined audience segments, driving engagement and achieving client goals
• Expertise in integrating paid, earned, and owned media strategies to create cohesive, effective campaigns that drive client results
• Understanding of digital and social advertising platforms, including how to leverage paid media to drive engagement, conversions, and brand awareness
• Skilled in using marketing tactics that complement earned media efforts (like PR or influencer relations) with paid media campaigns for greater impact
• Deep understanding of the distinct uses of social media platforms (Facebook, Instagram, LinkedIn, X (Twitter), etc.) and how to tailor content for each to drive engagement
• Experienced with basic social media aggregators like Sprout Social, Meltwater, Hootsuite
• Interested in using practical applications of AI
• Desire to manage people, mentor junior team members, and lead teams
• Possesses excellent writing and grammar skills, including the ability to write concisely, clearly, and logically
• Can edit the work of junior team members and explain edits in a way that improves their skills
• Strong organizational skills and high attention to detail
• Finds opportunities to deliver constructive feedback to senior team members
• Seeks and is receptive to constructive feedback
• Professional and mature demeanor in working with peers and more junior team members directly to solve problems, address issues, diffuse internal challenges

The salary range for this position is $88,300 - $127,200.

About CLYDE

Founded on the principle that CLYDE is the best agency to work with and the best agency to work for, we strive to impact our staff and clients in positive ways that leave a mark. Here to get things done, CLYDE builds programs and systems that achieve business goals today making it possible for our clients to make a difference tomorrow.

Bottom line, CLYDE impacts outcomes.