Fetcherr is seeking an exceptional, high-impact Account Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
You will be the executive champion for your accounts- capable of commanding the boardroom, diving deep into operational details, and confidently managing high-stakes discussions around timelines, crisis resolution, and commercial scope.
Key Responsibilities:
- Strategic & Commercial Leadership: Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
- Proactive Crisis & Project Management: Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
- Hands-on Execution & Detail Orientation: Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
- Cross-Functional Command: Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Experience: 7+ years Proven track record leading enterprise clients in AI, or Aviation Tech.
Leadership & Resilience: Demonstrated ability to lead complex client relationships, manage crises calmly, hold firm boundaries on timelines/scope, and negotiate high-value outcomes.
Strategic & Analytical Rigor: Exceptional ability to jump between high-level executive strategy and granular operational/data details.
Executive Presence: Outstanding communication and negotiation skills; comfortable presenting to and challenging C-level stakeholders.
Aviation Expertise: Solid understanding of airline commercial functions (Pricing, Revenue Management, Network Planning, PSS/RMS systems) is a major advantage.
What Fetcherr Offers:
- Competitive salary and performance-based incentives.
- A comprehensive benefits package, including professional development opportunities.
- The chance to work with cutting-edge AI technology, revolutionizing the airline industry.
- Flexible work options, including remote opportunities.
- A collaborative and inclusive workplace culture.
Skills Required
- 7+ years of experience leading enterprise clients in AI or aviation technology
- Proven ability to lead complex client relationships and manage crises calmly
- Ability to establish firm boundaries around timelines and project scope
- Experience negotiating high-value commercial outcomes
- Exceptional strategic and analytical ability, including understanding operational and data details
- Outstanding communication and negotiation skills
- Comfort presenting to and challenging C-level stakeholders
- Understanding of airline commercial functions, including pricing, revenue management, network planning, PSS, or RMS systems
What We Do
Fetcherr is an algo-based company that revolutionizes the travel industry with its groundbreaking Generative Pricing Engine (GPE), the first of its kind to leverage AI for real-time, market-responsive pricing decisions. Our GPE augments airlines' existing pricing strategies with ultra-granular, high-frequency adjustments, fully automating workflows from pricing determination to fare publishing. Operating non-stop, the GPE identifies untapped revenue opportunities and efficiently distributes updated fares across all channels. Partnerships with Virgin Atlantic, Azul, ATPCO, and INFARE attest to our system's unparalleled capability to enhance revenue while streamlining operations.
