Account Director

Posted 16 Days Ago
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Athens, GRC
In-Office
Expert/Leader
Artificial Intelligence • Information Technology • Machine Learning • Software • Analytics
The Role
Owns a portfolio of enterprise accounts, driving revenue, margin, client satisfaction, delivery quality, and account growth. Builds executive relationships, leads account planning, proposals, solution shaping, negotiations, and delivery governance. Translates business needs into data and AI solutions while guiding technical teams and multidisciplinary consultants. Requires extensive hands-on data and AI delivery experience, consulting background, technical literacy, senior client relationship management, and leadership of complex programs.
Summary Generated by Built In

Are you passionate about Data & AI? 🤖

At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.

As a fast-growing scale-up, our team of 120+ tech specialists—including Data Engineers, AI Engineers, Data Scientists, and ML practitioners—delivers innovative analytics and AI solutions across industries like FMCG, retail, manufacturing, and FSI. Join us as we lead the AI & data revolution in South-Eastern Europe and beyond!

We're looking for an Account Director to own a portfolio of our key enterprise accounts, accountable for two things above all: excellent delivery and sustained account growth. You'll be the senior trusted advisor to client executives and the bridge between their business stakeholders and Satori's technical teams.

What Your Day Might Look Like:

  • Own the portfolio: Take full accountability for a portfolio of large enterprise accounts — revenue, margin, growth targets, and client satisfaction.
  • Grow the accounts: Build and run account plans — map stakeholders, identify where data and AI create value, and grow current engagements into larger, multi-year programmes.
  • Advise at the top: Develop C-level relationships and become a trusted advisor on the client's data and AI agenda, leading proposals, solution shaping, and commercial negotiations alongside presales and technical leads, and forecasting pipeline accurately.
  • Guarantee delivery: Own delivery quality across every engagement so projects land on time, on budget, and with measurable impact — providing senior governance (steering committees, risk, scope and change control), spotting risks early, and stepping in hands-on when needed.
  • Keep it sound: Make sure solutions are technically fit for purpose, challenging teams and clients where necessary.
  • Bridge business and tech: Translate business problems into clear data and AI solution scopes, and technical trade-offs into executive language — aligning client stakeholders and delivery teams on objectives, priorities, and success measures.
  • Lead the people: Lead and motivate cross-functional teams (engagement managers, architects, engineers, data scientists), coach senior consultants, and contribute to Satori's leadership agenda across offerings, delivery practices, and go-to-market.

Requirements

Your Superpowers 🚀

  • 10+ years delivering data and AI solutions for large enterprise organisations.
  • A deep, hands-on track record of personally leading delivery of data and AI projects and programmes — GenAI use cases, data platforms, analytics and BI. Selling or overseeing from a distance doesn't count; this is non-negotiable.
  • Background in a consulting environment — a data and AI consultancy or agency, Big 4, strategy consulting, or a systems integrator's advisory or delivery practice.
  • Proven ownership of senior client relationships and demonstrable account growth: expanded engagements, new programmes won, revenue grown.
  • Solid technical literacy across modern data and AI stacks (cloud data platforms, data engineering, ML, GenAI) — strong enough to credibly challenge architects and earn the respect of client CIOs, CAIOs, and CDOs.
  • Excellent communication skills, able to present and persuade at executive level, with strong interpersonal skills for complex, multi-stakeholder environments.
  • Strong leadership of multidisciplinary delivery teams.
  • Fluent English; Greek strongly preferred, given the client base.

Bonus Points for

  • Sector depth in one or more of Satori's core industries — banking and financial services, energy, manufacturing, or CPG/Retail.
  • Relevant certifications: cloud (Azure, AWS, GCP), PMP or PRINCE2, or agile delivery.
  • Experience building and scaling a practice or account team.

Benefits

Perks on Perks:

  • Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European Economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
  • Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it's certifications or courses, we've got you covered.
  • Private insurance, top-tier tech gear, and the chance to work with a stellar crew.

Ready to create some data magic with us? Hit that apply button and let's get started.

Skills Required

  • 10+ years delivering data and AI solutions for large enterprise organizations
  • Hands-on experience personally leading delivery of data and AI projects and programs, including GenAI use cases, data platforms, analytics, and business intelligence
  • Background in a consulting environment, such as a data and AI consultancy, agency, Big Four firm, strategy consultancy, or systems integrator advisory or delivery practice
  • Proven ownership of senior client relationships and demonstrable account growth, including expanded engagements, new programs, and revenue growth
  • Technical literacy across cloud data platforms, data engineering, machine learning, and generative AI
  • Excellent executive-level communication, presentation, persuasion, and interpersonal skills
  • Strong leadership experience managing multidisciplinary delivery teams
  • Fluent English
  • Greek language proficiency
  • Sector experience in banking and financial services, energy, manufacturing, or CPG and retail
  • Relevant cloud, PMP, PRINCE2, or agile delivery certifications
  • Experience building and scaling a practice or account team
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The Company
HQ: Athens
94 Employees
Year Founded: 2014

What We Do

Changing the world one algorithm at a time. Satori is a term to describe “the moment of clarity”. We are an Analytics Agency made with one simple vision: To give clarity in decision making, through data and AI. With teams of certified expert architects, analysts, data and AI engineers, we have the depth and experience to deliver simpler and complex data-centric solutions reliably, efficiently and repeatably. Over the past 10 years our people have been delivering innovative solutions to global brands across multiple industries in Financial Services, Retail, FMCG, Energy, Manufacturing, Health and others. Whether it’s a best practices cloud data estate design, a scalable and cost-efficient data warehouse, lake or lakehouse, intuitive and performing BI, optimisation and machine learning, generative (Open)AI and cognitive services, we’ve done it. With a diverse client portfolio we are proud to say we have a >90% retention rate and long standing relationships as a trusted data and AI partner with some of the biggest brands in Europe and beyond. If you want to know more about Satori's services, projects, and clients visit our website and feel free to get in touch directly with our people. If you are a prospective Satorian and want to have a career in building advanced data and AI products for the best companies out there and be part of true innovation, visit our career page and send us your CV!

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