The Role
Own and grow strategic Singapore accounts, focusing on retention, renewals, upselling, cross-selling, and whitespace expansion. Build relationships with senior stakeholders, understand PR and communications needs, provide consultative guidance, monitor market and competitor trends, and report account performance and forecasts to leadership. Collaborate with editorial, operations, and product teams while managing client success and commercial targets as an individual contributor.
Summary Generated by Built In
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
As an Account Director at PR Newswire focusing on the Singapore market, individuals operate as a senior Individual Contributor, dedicating 90% of their time to "farming"—managing, retaining, and expanding high-value existing client relationships across diverse industries—while maintaining the confidence of a "hunter" (10% of time) to uncover strategic growth, upselling opportunities, and whitespace expansion within existing accounts and conglomerates.
- Hybrid Work Mode
- MNC Culture, Friendly Working Environment
- Benefits:
- Annual Leave 15 days, Additional Company Holidays, Maternity Leave, Paternity Leave, Shared Parental Leave, Childcare Leave, Public Holidays, CPF
- Global Employee Assistance Programme (EAP)
- Group Medical Insurance
- Office Location: 300 Beach Road, The Concourse, #14-04/06, Singapore 199555
Primary Duties & Responsibilities
- Take full individual ownership of key Singapore accounts to drive high retention rates and ensure clients maximize our corporate workflow solutions—including newswire distribution, content strategy services, media monitoring, insights, and social media tools.
- Maintain regular, proactive contact with key stakeholders to understand their evolving corporate PR, marketing, and digital requirements while upholding the highest service standards.
- Achieve or exceed individual quarterly and annual retention, renewal, and growth targets through strategic upselling and cross-selling.
- Leverage networking and internal stakeholder mapping to identify and secure new business streams, whitespace opportunities, or subsidiary brand adoption within existing client ecosystems (10% hunter focus).
- Keep a pulse on industry trends, gather product feedback, and monitor competitor activity within the Singapore market.
- Provide regular weekly, monthly, and ad-hoc sales updates to leadership—including account performance, forecasting, and product insights—while collaborating smoothly with internal editorial, operations, and product teams.
- 5–10 years in enterprise account management, client success, or sales as an individual contributor within SaaS, subscription solutions, media, PR, communications, or marketing.
- Consistent history of meeting or exceeding retention, upselling, and commercial KPIs.
- Deep familiarity with corporate PR workflows (newswire distribution, media monitoring, analytics).
- Consultative style with the gravitas to independently influence C-suite stakeholders.
- Highly motivated, accountable, and capable of thriving autonomously in a fast-paced environment.
- Fluent in English; proficient in MS Office and CRM systems (Salesforce preferred).
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Skills Required
- 5-10 years of experience in enterprise account management, client success, or sales
- Experience in SaaS, subscription solutions, media, public relations, communications, or marketing
- Consistent history of meeting or exceeding retention, upselling, and commercial KPIs
- Familiarity with corporate PR workflows, including newswire distribution, media monitoring, and analytics
- Ability to independently influence C-suite stakeholders using a consultative approach
- Ability to work autonomously in a fast-paced environment
- Fluency in English
- Proficiency in Microsoft Office and CRM systems
- Salesforce experience
Cision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cision and has not been reviewed or approved by Cision.
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Leave & Time Off Breadth — Time off and paid holidays, including days like Martin Luther King Jr. Day and Juneteenth, are highlighted alongside flexible or unlimited PTO and volunteer time. Feedback suggests this breadth of leave and schedule flexibility meaningfully supports work–life balance.
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Healthcare Strength — Core medical, dental, and vision coverage are offered with FSA/HSA options, plus an EAP and dedicated mental‑health resources such as Headspace. Feedback suggests these health and wellbeing elements are a solid part of the total package.
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Retirement Support — A 401(k) program is available at date of hire with traditional and Roth options administered via Fidelity, with employer matching and vesting described in plan materials. Feedback suggests this provides mainstream retirement support even if not described as market‑leading.
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The Company
What We Do
Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.
