Job Description:
The best account leaders don’t just keep the work moving. They change the direction of it.
As an Account Director at dentsu Creative, you’ll be at the intersection of clients, ideas, and the teams that bring them to life. You’ll understand what the business needs, challenge the brief when there’s a better opportunity, and bring the right people together to turn that thinking into work that matters.
You’ll lead established client relationships, shape the conversations that happen around the work, and give Creative and Strategy teams the clarity and confidence to push further. At the same time, you’ll help the people around you grow and create new opportunities for the relationship.
More than managing the account, you’ll have a real say in where it goes.
About Dentsu
Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu Japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.
With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.
www.dentsu.com
What You'll Do
- Lead key client relationships, building the trust to influence conversations, challenge thinking, and shape the work.
- Turn business challenges into clear briefs and stronger opportunities, helping clients get to what really needs solving.
- Bring Creative, Strategy, Media, CXM, and other specialists together to create integrated work with a clear purpose.
- Lead and develop the account team, setting direction, raising the quality of thinking, and helping people grow.
- Keep the business healthy across scope, budgets, timelines, and priorities, without losing sight of the work.
- Grow the relationship beyond the current brief, bringing proactive ideas and identifying opportunities to create more value for clients.
A Bit About You
- At least 10 years of experience in Account Management, Client Services, or a similar role within a creative, advertising, or integrated agency.
- You know how to move between business conversations with senior clients and creative conversations with the team.
- Strong at finding the opportunity behind a brief and turning ambiguity into a clear direction people can act on.
- You’ve led teams and know how to bring out the best in different people, disciplines, and perspectives.
- Commercially sharp, with experience managing budgets, scope, timelines, and the health of client relationships.
- Curious, confident, and willing to bring your own point of view. You don’t just wait for the brief to tell you what to do.
Dentsu Values
Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are a Force for Good
Inclusion and Diversity
We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We will not define people by their race, gender, sexual-orientation, age, or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That is what we care about.
So, whether you are joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.
Keeping connected
Please visit our website to find out more and connect with us on social.
www.dentsu.com
*Please include an updated CV in your application.
**We regret that only short-listed candidates will be notified.
Location:
JakartaBrand:
Dentsu CreativeTime Type:
Full timeContract Type:
PermanentSkills Required
- At least 10 years of experience in account management, client services, or a similar role within a creative, advertising, or integrated agency.
- Experience managing senior client relationships and business conversations.
- Ability to translate business challenges into clear briefs and actionable direction.
- Experience leading teams and developing people across multiple disciplines.
- Experience managing budgets, scope, timelines, and client relationship health.
- Strong commercial judgment and ability to identify relationship growth opportunities.
- Curiosity, confidence, and willingness to bring an independent point of view.
- Updated CV included with application.
dentsu Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.
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Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
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Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.
dentsu Insights
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
