Account Director

Posted Yesterday
Be an Early Applicant
Hiring Remotely in US
Remote
45K-150K Annually
Mid level
Fintech • Software
Hearth is on a mission to empower America's small business professionals to build growing, profitable companies.
The Role
Handle inbound (and some outbound) leads, qualify quickly, run live demos, and close deals—often on the first call. Own monthly closed-deal quota, log activity in Salesforce and Dialpad, and hand off closed accounts to Customer Success for onboarding.
Summary Generated by Built In
About Hearth

Hearth is the AI growth system for America's home improvement contractors. With 15,000+ paying customers, default profitability, and backing from top-tier investors like Founders Fund and 8VC, we provide the revenue-critical software tradespeople rely on to run their businesses.

We are now building our next layer of innovation: an autonomous AI employee for every contractor. By answering calls 24/7, qualifying leads, and booking jobs, this AI ensures small businesses never miss a lead again. We're on a mission to bring AI to the trades—and we need your help to build it.

The Role

Hearth's inbound demand has been climbing — interested contractors are reaching out to learn more about our tools, especially our Financing and AI options. With that in mind we are growing our team by adding more sales professionals who can close at a high rate. You'll join our inbound team picking up those warm leads, qualifying them fast, running the demo, and closing the deal — often all in the first call. This isn't a new experiment for us; we already have sales professionals in this role proving out the motion. The opportunity isn't about babysitting a pipeline — it's about picking up the phone, understanding the need, and closing. Once you close, the account moves to Customer Success, so your focus stays on, converting interest into revenue.

What You'll Do:

  • Take inbound and make outbound calls to engage contractors who've already reached out — no cold calling, no prospecting required
  • Qualify each lead quickly and run real discovery to understand what the contractor needs
  • Run live product demos and close deals, often within that first call
  • Work new inbound leads daily and manage your active pipeline 
  • Own a monthly quota of closed deals. The number of deals depends on deals size
  • Hand off closed deals cleanly to Customer Success so onboarding starts strong
  • Keep your pipeline and activity accurately logged in Salesforce and Dialpad


Who You Are:

1. You close at a high rate. Whether you've sourced your own pipeline or worked off demos an SDR set up for you, you can point to real numbers — close rate, quota attainment

2. You're coachable. You know what you're good at, but you take feedback and put it into practice

3. Nice to have: experience , selling into the trades or home improvement space

What We're Not Looking For:

This isn't the right sales opportunity if your sales background is mainly managing an existing book of accounts, or if you have not closed deals at a high level

Location:

Remote - US

Compensation

Hearth offers a base salary of $45,000 annually with an aggressive uncapped commission model designed to heavily reward top performers. Our unique commission accelerator means top sales professionals can earn upwards of $150,000 annually.

Benefits
  • Mission-driven, values-based culture.
  • Competitive pay.
  • Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
  • Generous PTO, plus paid company holidays.
  • Stock options.
  • Medical, dental, and vision options.
  • 401(k)
  • Free Employee Assistance Program
  • Parental Leave Program
  • Pet Insurance

More About Us:

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.


Hearth uses AI-assisted tools as part of our hiring process. All hiring decisions are made by a Hearth employee. Questions about our process? Contact [email protected].

Skills Required

  • Proven high close rate and quota attainment (provide metrics)
  • Ability to qualify leads quickly and run live product demos
  • Experience closing deals often on first call and handing off to Customer Success
  • Keep pipeline and activity accurately logged in Salesforce and Dialpad
  • Coachability and ability to take feedback
  • Experience selling into the trades or home improvement space
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The Company
HQ: New York, NY
190 Employees
Year Founded: 2016

What We Do

Hearth exists because 50 - 80% of small businesses in the trades (roofers, plumbers, etc.) fail within their first five years. Our mission is to change that forever and empower small businesses to build and grow successful companies. We've built an all-in-one platform that helps SMBs grow sales, protect profits, and save time. With over 10,000 customers, Hearth is a vertical SaaS platform powered by a financial services layer that is currently powering billions in home improvement projects. Backed by the same investors as SpaceX, Stripe, Palantir, AirBnb, Rippling, Affirm, Brex, and OpenAI (FoundersFund, 8VC, Human Capital), we aim to protect small business entrepreneurship in America, redefine what is possible in running a trades business in today's rapidly changing world, and bring forth a future where every small business owner in the trades can succeed.

Why Work With Us

Hearth leads with a human-centric approach, building a culture around our people. We are growing, profitable in our base case, and are working to disrupt a fragmented, underserved, and $600B market.

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