Weekly office requirement: Mon/Tues/Thurs weekly
Employment type: perm
Seniority level: mid-senior
At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Account Director to play a key role in our Tech & Media team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.
Sounds great, what will I be doing? 🤔
As an Account Director in the Tech & Media team, you’ll help support our global expansion, working across our most lucrative Tech clients, like Amazon Advertising and Google. GWI is the world's most revealing data set on consumer behaviors. We work with the world's largest Media Owners, Agencies and Brands to help drive smarter marketing decisions and generate revenue.
A few things you’ll be responsible for:
👉 Work closely with your Head of Tech & Media to intensify and expand your tech platform client relationships within the Americas.
👉 Help to drive and execute the expansion strategy and grow assigned portfolio year-on-year; including building client mappings and ability to perform gap analysis
👉 Negotiate with key stakeholders and regularly closing opportunities.
👉 Regularly lead client conversations and detailed presentations face-to-face, via email, on the phone and via screen share.
👉 Identify and engage with key target contacts via personal network, qualified in-bound leads and proactive outbound engagement with key DM’s in defined vertical against defined corporate targets
👉 Project-manage and prepare client presentations by using GWI datasets and deliver tailored pitch and proposal documents
👉 Diligent approach to tracking all conversations and managing all sales opportunities via Salesforce.
👉 Stay up-to-date on key developments and changes within the GWI product eco-system; as well as have an acute awareness of wider developments in the digital and media advertising landscape.
It’s also fun; shaking things up is what working for GWI is all about. You’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.
What do I need to bring with me? 🧳
You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you:
👉 Proven Account Management experience working with top tier clients in the media, platform, advertising or research industry.
👉 Knowledge/network of clients of the media/advertising industry.
👉 Detailed understanding of the SaaS revenue model and how to identify growth potentials
👉 Great knowledge in consumer research and how current trends change their behavior.
👉 Proven track of working in the research sector, including knowledge of quant and qual methodologies
👉 Negotiate with key stakeholders and regularly closing opportunities - a driver for this skill could be 'Relationship building'
👉Excellent communication and influencing skills; able to build trust at C-level.
👉Strategic thinker with commercial acumen and problem-solving skills.
Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they’re a big part of what we’re looking for in you.
Why Join Us
👉 Be part of something that matters. Join a disruptor shaping the global market research industry, where your work drives real impact
👉 Think big, move fast. You'll be immersed in the fast-moving world of data tech, working on problems that actually challenge you
👉 Collaboration at the core. Thrive in a forward-thinking team that values ambition, curiosity, and genuine respect for one another
👉 A culture that trusts you. We're not afraid to ask why, and neither should you be. Entrepreneurial spirit is celebrated here
At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:
- Time to recharge – 25 days’ annual leave, plus office closures over the holidays.
- Health & wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support.
- Financial benefits – Competitive salary, 4% pension matching, and recognition programs that celebrate success.
- Flexibility & balance – Flexitime, early Friday finishes, hybrid and remote options, plus a “work from home” budget.
- Career growth – Accredited learning, leadership development, and global career mobility.
- Community & impact – DE&I initiatives, volunteering opportunities, donation matching, and payroll giving.
Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.
Diversity, Equity & Inclusion 🫶
Diversity is fundamental to who we are—both as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to ensure our workforce is as diverse and inclusive as the insights we provide to our clients.
As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing all necessary adjustments during the hiring process. We also actively encourage applications from underrepresented and marginalized communities.
At GWI, you will find a place where you can contribute meaningfully, grow professionally, and belong fully.
#li-hybrid
#LI-
Skills Required
- Proven Account Management experience with top tier clients
- Knowledge of clients in the media/advertising industry
- Understanding of the SaaS revenue model
- Knowledge in consumer research and trends
- Experience in the research sector with quant and qual methodologies
- Negotiation skills with stakeholders
- Excellent communication and influencing skills
- Strategic thinker with commercial acumen
What We Do
We’re the target audience company that does things a bit differently. Our job is to cut through the noise and give you facts you can trust. Our flagship study represents more than 2 billion people around the world, and it tells you how consumers are changing; their actions, ideals, perceptions, feelings... (you get the gist). The world’s largest (and smallest) brands, marketing agencies and media organizations rely on us every day to help them stand out. Working with the likes of Twitter, Google, Spotify, WPP, IPG and Omnicom Group, we help them find really original and in-depth insights through our one-of-a-kind platform. And if that doesn’t float your boat, we’ve got a whole bunch of custom services to let you do more tailored research across 48 countries – asking whoever you want, whatever you want. We’re growing fast, and we’re always on the lookout for out-of-the-box thinkers to help us do more great things.
