Jobs at GWI

Leads data-driven journalism and thought leadership for GWI's PR and Communications team. Transforms company data into compelling narratives, media pitches, reports, presentations, podcasts, and bespoke account insights. Partners with Marketing, PR, executives, and Insights teams to support brand positioning, demand generation, and client engagement. Represents GWI at conferences and events as a spokesperson while tracking industry narratives and press trends.

Leads the Marketing Operations team, roadmap, marketing technology stack, vendor relationships, budget, lifecycle management, data governance, campaign infrastructure, attribution reporting, and automation. Partners with Sales, Revenue Operations, Product, and Marketing leadership to improve go-to-market efficiency, pipeline, revenue, data quality, and operational performance.

Manage approximately 40 midmarket customer accounts across onboarding, adoption, retention, renewal, and expansion. Build success plans, review usage data, deliver training, support users, identify growth opportunities, and collaborate with Sales, Product, Marketing, and Channel teams. Own renewal outcomes, customer engagement, NPS, and account administration in Salesforce.

Own retention, engagement, renewals, and expansion opportunities across a 250-account Essentials portfolio. Use account and usage data to identify risk, create scaled engagement plans, run customer communications and webinars, guide users through multiple channels, maintain Salesforce records, and share feedback with Product, Marketing, and Channel teams. The role focuses on improving scaled Customer Success through testing, automation, and cross-functional collaboration.

The Sales Development Representative generates and qualifies new business opportunities through outbound prospecting, inbound lead response, research, and outreach. The role involves securing meetings, analyzing customer needs, presenting product offerings, and communicating with prospects by phone, email, and video. The representative will build pipeline, maintain consistent prospecting activity, manage relationships, and adapt in a fast-paced environment while contributing directly to revenue growth.

Identify and generate new business opportunities through outbound prospecting, research, and inbound lead follow-up. Engage prospective customers by phone, email, and video; understand their needs, present GWI solutions, and secure meetings for the sales organization. Maintain a consistent prospecting routine, manage outreach effectively, and build a pipeline in a fast-paced, changing environment.

Analyzes GWI datasets to identify trends and develop actionable insights, reports, presentations, and client deliverables. Supports agency client projects, transforms complex data into clear narratives, ensures output quality, monitors industry developments, collaborates with Revenue teams, and presents findings to clients and internal stakeholders.

Serve as senior point of expertise for clients and internal stakeholders, owning chat and ticket support, resolving complex escalations, mentoring local teammates, identifying recurring issues, reporting support trends, and driving self-serve resources and cross-functional fixes to reduce friction and support volume.

Owns user management infrastructure for subscription and consumption products, including billing, metering, user plans, feature access, analytics, and messaging. The role connects internal tools with Salesforce, builds product roadmaps, prioritizes cross-functional work, and leads a squad of engineers and a designer. Responsibilities include stakeholder alignment, customer-informed planning, scoping initiatives, and overseeing delivery in a fast-paced B2B environment.

Account Executive responsible for winning new enterprise customers, expanding existing accounts, developing account and go-to-market strategies, managing the full sales cycle, forecasting in Salesforce, and meeting revenue quotas. The role requires consultative selling, outbound prospecting, executive engagement, multi-threading with buying committees, MEDD(P)ICC qualification, and cross-functional collaboration with Customer Success and internal teams.

Lead the full enterprise sales cycle from prospecting through close, selling GWI’s products and services to large organizations. Build pipeline and territory plans, partner with SDRs and cross-functional teams, qualify opportunities using MEDD(P)ICC, present needs-based solutions, manage Salesforce activity, forecast revenue, and consistently exceed sales quotas.

Own the people and talent agenda for GTM teams, partnering with senior Revenue and Marketing leaders. Translate commercial strategy into people plans, advise on performance, talent development and employee relations, support sales compensation, lead engagement and performance initiatives, and manage cyclical processes including compensation, headcount planning and budgeting. Collaborate with Talent Acquisition, Learning and Development, and Finance to improve hiring, mobility, productivity, and organizational effectiveness.

Manage and grow relationships with Tier 1 agency accounts (e.g., WPP, Stagwell, Havas). Own renewals, upsell and expansion, identify new opportunities, present product value, and collaborate cross-functionally to drive commercial growth.

The Senior Solutions Consultant acts as a pre-sales advisor, partnering with sales and technical teams to align data, API, and AI solutions with customer needs. Responsibilities include analyzing complex datasets, developing customer-facing narratives and presentations, supporting discovery and commercial conversations, creating proactive sales content, enabling internal teams, and guiding solution feasibility, timelines, and pricing across multiple opportunities.

GWI is seeking candidates for its People, Operations, or Legal Talent Pools to build a proactive community for future opportunities, emphasizing respect and impact.

Sell SaaS to mid-market accounts by owning territory GTM, driving new business and expansion, leading full sales cycle, partnering with SDRs and CSMs, using CRM for forecasting, and collaborating with cross-functional teams to meet quota.