Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionWe are looking for an experienced Account Director to join our Financial Services team in GTM and manage key client accounts, driving client satisfaction, and ensuring the successful delivery of solutions. You will develop strategic account plans, identifying growth opportunities, and collaborating with internal teams, such as product development and marketing, to develop and deliver customised solutions to meet client needs and achieve revenue targets.
Revenue Generation: Achieve overall business goals and objectives to maximise revenue growth and future opportunities
Client Relationship Management: Develop and maintain strong relationships with key clients to understand their needs and objectives. Be the primary contact for assigned accounts, ensuring client satisfaction and loyalty. Conduct regular client meetings to review performance, address concerns, and explore new opportunities.
Account Planning and Growth: You will develop strategic account plans to achieve revenue targets and drive client growth. Uncover and lead opportunities for upselling and cross-selling software and platform solutions. Collaborate with clients to align solutions with their business strategies and objectives.
Market and Client Analysis: Conduct market analysis to stay informed about industry trends and competitive dynamics. Monitor client industries to anticipate changes and adapt strategies accordingly. Analyse client data to identify growth opportunities and potential risks.
Communication and Reporting:
Maintain clear and effective communication with internal and external stakeholders. Prepare and deliver presentations, proposals, and reports to clients and senior management. Provide regular updates on account status, progress, and growth metrics to senior leadership.
Qualifications
- Expertise in selling platform and software solutions to financial / banking clients, combined with experience identifying opportunities for new business, upselling and cross-selling.
- Experience and understanding of banking / financial services, their business and operational challenges and current / future market dynamics.
- Strategic Planning - Ability to develop and implement growth strategies tailored to client needs.
- Client Relationship Management and Customer Centric Approach: Expertise in building and maintaining strong senior level client relationships and understanding client needs.
- Technical Knowledge Understanding of Experian's software and platform offerings to communicate value propositions and solutions.
- Market Analysis Capability to analyse market trends and competitors to identify new opportunities for growth.
- Collaboration: Effective collaboration with internal teams (e.g., sales, marketing, product development) to ensure cohesive strategy and execution.
- Experience and training in a recognised sales methodology such as Miller-Heiman, SPIN.
- Proven experience in managing virtual teams to deliver and achieve targets
- Strong track record of regularly achieving sales targets
Benefits package includes:
- Hybrid working
- Great compensation package and uncapped commission
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
Grade: /EB7
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Experian Careers - Creating a better tomorrow together
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Skills Required
- Expertise in selling platform and software solutions to financial/banking clients
- Experience and understanding of banking/financial services business and operational challenges
- Ability to develop and implement strategic account growth plans
- Strong senior-level client relationship management and customer-centric approach
- Technical knowledge of Experian's software and platform offerings to communicate value propositions
- Capability to analyse market trends and competitors to identify growth opportunities
- Effective collaboration with internal teams (sales, marketing, product development)
- Experience and training in a recognised sales methodology (e.g., Miller-Heiman, SPIN)
- Proven experience in managing virtual teams
- Strong track record of regularly achieving sales targets
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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