Company Description
Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals &i tems from our restaurant & retail partners, and either pick them up or have them delivered by our courier partners.
However, food delivery was just the start. We don’t want to just satisfy our customers’ hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail.
Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 30+ countries today, 27 of which are with the Wolt product and brand. Wolt has been growing rapidly in Greece since we launched here in 2019, and we're looking for the people that will further expand and accelerate our growth!
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
Job Description
- Together with the Key Account Manager, you are owning the overall retail partner relationships after they have been signed and onboarded to Wolt.
- You will be proactively getting in touch with our existing partners to consult them about how to be more visible and successful on Wolt. You will drive retail partner's revenue growth by signing them up for different marketing campaigns on Wolt.
- Monitoring data quality and creating documentation of previous campaigns and the results, and communicating the reports to our partners.
- Executing venue optimization projects in order to optimize our retail partner portfolio performance and KPIs.
Qualifications
- Experience (1-2 years) in account management, or advising clients on a B2B level is preferred.
- Persistent - you do not give up and get energy from working in a target-driven role and achieving your goals. High ownership and ambition to go beyond the obvious.
- Excellent interpersonal skills. You adapt your tone to suit the audience and can clearly advise and communicate the value of campaigns and other initiatives.
- Commercial flair with good analytical and problem-solving skills.
- Structured and detailed. You will be doing data quality checks, hence a good eye for detail is key.
- Good time management skills - you will be working in a fast-paced environment with many competing priorities.
- Experience working with CRM tools or data systems is preferred.
- Fluent in Greek & able to work in English
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand.
Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
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