Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
As part of our new business team, you’ll have an important part in ensuring that people around the world continue to see Trustpilot everywhere! We are very proud to be one of the most viewed websites in the world and our customers partner with us to become better, to be seen more, and to sell more.
We are looking for Sales Development Representatives to join our team in Milan, to promote new business growth and revenue by identifying and qualifying new sales opportunities. You will be working very closely with Senior Business Development Managers to implement sales strategies that align with our company goals and values.
What you'll be doing:
- Identify and qualify new sales opportunities through cold calling and email prospecting
- Build and maintain relationships with prospects across multiple sectors and identify new opportunities for the Senior Business Development Managers
- Research prospects and identify key stakeholders in order to generate interest and develop rapport
- Maintain an organised pipeline and activity records using Salesforce.com
- Reach and exceed key performance indicators including leads generated and qualified appointments set
- Develop skills necessary for promotion into a full, closing role with individual targets
Who you are:
- Fluent in Italian and English
- A growth mindset - you’re always looking to better yourself and we can give you the platform to do it
- A proven history to show that you’re never content with just reaching targets, always trying to exceed what’s expected
- Enthusiasm for the world of SaaS, E-commerce and online reviews
- Current experience working in a B2B new business role is advantageous
- A consultative selling style, built on trust
- Passion for sales and customer service in a team-based environment
We are:
- Enthusiastic about what we do. Our sales teams are super collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
- Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house Talent Development team and individual career mapping.
- Ideas people. We like our employees to be creative and always advocate for new ways of working.
What's in it for you:
- Attractive compensation package + bonus
- 22 Days holiday plus 3 extra days after 1 year of service along
- 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
- Reimbursement of internet charges (up to 30 EUR)
Due to a multinational interview panel, we please ask that you submit your application in English.
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
#LI-Hybrid #LI-RS1
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
What the Team is Saying
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What We Do
Hi. We're Trustpilot.
We don’t mean to brag, but we’re not your average review provider. We’re the only review platform open to all businesses and consumers — yet independent of both — and trusted around the world for our focus on transparency and content integrity.
For consumers, we’re a direct line of communication to the businesses that shape our world. For businesses, we’re a way to learn from customer feedback and offer better products and experiences.
Why Work With Us
Trustpilot is on a global mission of expansion to create trust and transparency within the online shopping experience. Founded in Denmark in 2008, we have six offices globally, with NYC being our flagship location in North America. With an "in it to win it" mentality, employees enjoy a collaborative environment that fosters professional development
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Trustpilot Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balanced work-life environment, with flexibility and the option to regularly work from home part of the week
