ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Are you currently working in clinical research and looking to transition into a commercial role where you can directly influence business growth and client partnerships? Or are you an ambitious business development professional eager to break into one of the world's most exciting and fast-growing industries?
At ICON, you'll have the opportunity to work at the forefront of healthcare innovation, helping pharmaceutical, biotechnology, and medical device companies bring life-changing therapies to patients around the world.
As an Account Development Manager (ADM), you'll play a critical role in driving new business opportunities, building relationships with industry leaders, and developing the commercial skills needed for a successful long-term career in the Clinical Research Organization (CRO) industry. You'll collaborate closely with experienced Business Development Directors, Senior Leadership, and subject matter experts across ICON's global organization, gaining exposure that few early-career commercial roles can offer.
This is far more than a traditional sales development position. It's an opportunity to become a trusted partner to some of the world's leading healthcare organizations while accelerating your own professional growth in a purpose-driven industry.
Why Join ICON?
- Be part of a global organization shaping the future of healthcare
- Gain exposure to cutting-edge clinical research and drug development
- Receive mentorship from experienced commercial and operational leaders
- Work with some of the largest pharmaceutical and biotechnology companies in the world
- Develop a clear path toward Business Development roles
- Join a collaborative, high-performing team that celebrates success and supports career growth
- Enjoy a fast-paced, international environment
What You'll Be Doing
As an ADM, you'll be responsible for identifying and developing new business opportunities while supporting ICON's continued growth across the life sciences industry.
You will:
- Partner closely with Account Executives and Business Development leaders to develop strategic account penetration plans
- Generate new opportunities through proactive outreach to prospective and existing clients
- Secure high-value meetings with key decision-makers across pharmaceutical, biotechnology, and medical device organizations
- Build and nurture meaningful client relationships through consistent engagement and follow-up
- Identify and qualify new business opportunities that align with ICON's capabilities and growth objectives
- Maintain accurate and insightful customer intelligence within Salesforce CRM
- Research target organizations, industry developments, and key stakeholders to support strategic growth initiatives
- Support the development and execution of account-specific growth strategies
- Generate interest and attendance for webinars, conferences, and industry events
- Collaborate with cross-functional teams to prepare for client engagements and commercial discussions
- Monitor and report on key performance metrics including meetings, opportunities, RFPs, and account penetration
- Represent ICON professionally during client interactions and industry events
- Learn and articulate ICON's unique value proposition within the clinical research marketplace
- Take ownership of quarterly objectives and consistently drive measurable commercial outcomes
What We're Looking For
We're looking for driven, curious, and resilient individuals who enjoy building relationships, creating opportunities, and making a meaningful impact.
Preferred Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Experience in business development, inside sales, account development, lead generation, or a client-facing commercial role
- Experience within clinical research, healthcare, life sciences, biotechnology, pharmaceuticals, or related industries is highly desirable
- Strong communication, presentation, and relationship-building skills
- Excellent organizational skills and attention to detail
- Experience using CRM systems such as Salesforce or similar platforms
- A proactive mindset with a passion for identifying and pursuing new opportunities
- Additional language skills are highly valued
- Preferably 1-2 years of CRO experience
The Ideal Candidate
You are naturally curious, commercially minded, and energized by connecting with people. You enjoy uncovering opportunities, building relationships, and helping clients solve complex challenges. Most importantly, you're motivated by the opportunity to build a rewarding career in one of the world's most impactful industries.
If you're looking for a role that combines career growth, business development, healthcare innovation, and global exposure, we'd love to hear from you.
Join ICON and help accelerate the development of life-changing therapies for patients worldwide.
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor’s degree or equivalent combination of education and experience
- Experience in business development, inside sales, account development, lead generation, or a client-facing commercial role
- Experience in clinical research, healthcare, life sciences, biotechnology, pharmaceuticals, or related industries
- Strong communication, presentation, and relationship-building skills
- Excellent organizational skills and attention to detail
- Experience using CRM systems such as Salesforce or similar platforms
- Proactive mindset and passion for identifying and pursuing new opportunities
- Additional language skills
- Preferably 1–2 years of CRO experience
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
