Account Coordinator

The duties of this role include:

•  Working closely with Account Management team and customers to identify and clarify present and future needs from job receipt to completion.
•  Processing job orders end-to-end through all departments, ensuring deadlines are achieved.
•  Assist with analysing and delivering business process initiatives and client jobs by managing components of required projects and complex mailings.
•  Identifying sales leads and escalating to Sales team.
•  Providing innovative ideas and suggestions for process improvement.
•  Monitoring/managing any troubleshooting required.

The ideal candidate will be someone who is highly organised, can juggle multiple tasks and is motivated by the opportunity to have broad exposure to all facets of our business, while being able to grow and develop under strong and supportive management.

To be considered for this challenging position is it essential that you have a strong work ethic, a commitment to service excellence, and enjoy working in a fast-paced, changing environment.

Prior experience in this or a similar role is required.

Additionally, you will need:

•  Current experience in an office service delivery environment, with sound skills in MS Word  and Excel (intermediate level).
•  Excellent time management and administrative skills, including attention to detail and accuracy.
•  Excellent written and verbal communication skills.
•  Ability to work unsupervised, and within a team environment.
•  Problem solving skills and an ability to multi-task and prioritise.

Fujifilm DMS is an equal opportunity employer and encourages individuals of diverse backgrounds to apply – including but not limited to Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people in the LGBTI community and people living with a disability.

Employment is dependent on unrestricted working rights and a national police criminal history check that is acceptable to Fujifilm DMS.  Additional security clearances may be required as requested by Fujifilm DMS or its clients.

For additional information about this role, you can contact either me or the recruiting manager Leticia Chaseling, Service Delivery Manager on 07 3809 7267 or [email protected]