The Role
The Account Coordinator will manage client accounts, facilitate asset delivery, ensure effective communication, and support digital marketing campaigns for ARTHOUSE.
Summary Generated by Built In
About TodayTix Group:
TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment.
Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
ARTHOUSE specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership. We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets.
We’re seeking a driven and enthusiastic Account Coordinator to join our ARTHOUSE team. In this role, you’ll play a key part in managing client accounts and ensuring the successful execution of marketing campaigns. Your work will directly contribute to campaign performance by facilitating asset delivery, supporting cross-functional collaboration, and maintaining clear communication between teams.
This is a fantastic opportunity for someone who is excited about live entertainment and is looking to launch or grow their marketing knowledge in a dynamic, tech-forward environment. If you're eager to learn and thrive in a fast-paced, collaborative setting, we’d love to meet you.
Please note: This is a full-time and qualified candidate must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.
What Success Looks Like:
- 95%+ On-Time Asset Delivery – You ensure creative assets are delivered on schedule to support timely campaign launches.
- Consistent Cross-Team Alignment – You facilitate clear and proactive communication between internal teams and clients, resulting in smooth campaign execution with minimal last-minute changes.
- High Client Satisfaction – You contribute to strong client relationships by delivering organized, accurate, and timely updates that help build trust and reliability.
- Error-Free Execution – You maintain high attention to detail, contributing to digital campaigns launching with zero asset or trafficking errors.
- Efficient Project Management – You successfully manage multiple concurrent projects, consistently meeting deadlines and prioritizing effectively.
- Clear Documentation & Reporting – You provide timely and well-organized notes, deliverables, and performance summaries that help internal and client teams stay informed.
What You’ll Do:
- Manage day-to-day communications with clients and internal stakeholders.
- Coordinate closely with the media planner to traffic up-to-date assets and conduct quality assurance on digital campaigns.
- Meet regularly with Account Directors to help prioritize and manage ongoing projects.
- Prepare presentation decks and materials for weekly client meetings.
- Attend client meetings, capture key action items, and relay them to internal teams.
- Submit project requests, track timelines, and ensure deadlines are met.
- Manage creative development and delivery through tools like Basecamp and Monday.com.
- Compile campaign performance data for marketing and media reports.
We're Looking for Someone With:
- A collaborative spirit with a passion for marketing and a strong attention to detail.
- Familiarity with digital marketing and media buying principles.
- Strong organizational skills with the ability to manage multiple tasks and workflows.
- Comfortable working with spreadsheets, formulas, and project tracking tools.
- Proficiency in Google Slides and Google Sheets.
- Excellent verbal and written communication skills.
- A love or curiosity for theater and live entertainment.
Good to Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
-Hybrid work environment (blend of in-office and at-home days)
-Up to 4 weeks per year of flexible 'work from anywhere'
-Healthcare, vision, and dental plans, with generous contributions from the company
-Life and disability insurance
-Paid Parental Leave
-Generous 401(k) Matching
-Flexible Paid Time Off
-Free membership to One Medical Group & Employee Assistance Program
-Annual Professional Growth Budget
-Employee donation matching
-Employee Referral Program
-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.
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The Company
What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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