The Role
Support Account Managers by maintaining client relationships, coordinating communications and status calls, sourcing products and quotes, tracking orders and inventory, processing orders, and maintaining reports to drive account growth and profitability.
Summary Generated by Built In
Who is BAMKO?
BAMKO serves the world’s most prominent brands by designing, manufacturing, and distributing award-winning promotional products, branded merchandise, and packaging. With global headquarters based in Los Angeles, BAMKO has offices across four continents and operations in five. With the largest western-owned sourcing operation of any firm in our industry, BAMKO has unmatched resources and expertise in product manufacturing. We utilize a consumer insights and data-driven approach to produce product with a purpose – items that extend brands, excite consumers, and provide tangible solutions to real business challenges.
BAMKO is currently seeking an Account Coordinator with a great attitude and a passion for client excellence to join our growing team. This role is critical to the success of our account management team, and is responsible for securing strong, committed client relationships and mutually beneficial partnerships to increase BAMKO sales and profitability.
What YOU will do:
- Work alongside several Account Managers and Senior Account Managers to build and maintain client relationships to meet and exceed goals.
- Aid in efforts to expand our footprint within key accounts. Identify new opportunities and key points-of-contacts within our existing accounts.
- Serve as a main point of contact for our clients: aid in timely communication to and from the client, participate in weekly/bi-weekly status calls, and maintain project plans and provide updates when necessary.
- Work with internal resources: submit quotes/ bids for each project to internal operations team, work with key vendors to source and procure products, and review pricing and decks for final approval to the client.
- Maintain communication with warehouses regarding order status, inventory, and any pending issues.
- Maintain reports in order to track order status, shortages, billing, etc.
- Process orders as needed.
Who YOU are:
- Bachelor's degree required
- 0-2 years experience - Experience in the promotional products industry is a plus.
- Strong written and communication skills with excellent attention to detail.
- Proven ability to work in a team environment while accomplishing individual tasks.
- Excellent interpersonal skills and outstanding customer service capabilities.
- Motivated/proactive mindset in an exciting and robust work environment.
- Positive and friendly demeanor.
- Strong work ethic and ambition to constantly learn and improve.
- Familiarity and comfort working with spreadsheets with an aptitude for learning new software tools as needed.
- Ability to work with sales and operations teams in an environment that is high-speed and changing rapidly.
- Process-minded and results-oriented. Must be able to meet deadlines, manage stress and prioritize effectively.
At BAMKO, we want you to be well and thrive. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, and a retirement plan with employer contribution.
It is a fundamental policy of BAMKO not to discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, mental or physical disability, ancestry, sexual orientation, legally protected medical condition, family care or medical leave status, veteran status, marital status, or any other basis protected by state, local, or federal laws. BAMKO makes reasonable accommodation for pregnant employees who request an accommodation with the advice of their healthcare provider for pregnancy, child birth, or related medical conditions.
It is the policy of the Company to base decisions to employ, recruit, hire, and promote solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered. The Company also strives to ensure that all personnel actions (such as compensation, benefits, transfers, layoffs, Company-sponsored training, promotions, terminations and disciplinary actions) are applied in a non- discriminatory manner.
Skills Required
- Bachelor's degree
- 0-2 years of relevant experience
- Experience in the promotional products industry
- Strong written and verbal communication skills
- Excellent attention to detail
- Proven ability to work in a team environment
- Outstanding customer service and interpersonal skills
- Familiarity and comfort working with spreadsheets
- Aptitude for learning new software tools
- Ability to meet deadlines, manage stress, prioritize, and be process-minded
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The Company
What We Do
BAMKO serves the world’s most prominent brands by designing, manufacturing, and distributing award-winning promotional products, branded merchandise, and packaging. With global headquarters based in Los Angeles, BAMKO has offices across four continents and operations in five. With the largest western-owned sourcing operation of any firm in our industry, BAMKO has unmatched resources and expertise in product manufacturing. We utilize a consumer insights and data-driven approach to produce product with a purpose – items that extend brands, excite consumers, and provide tangible solutions to real business challenges.
