Account Coordinator- NAS

Posted 2 Days Ago
Be an Early Applicant
Olathe, KS, USA
In-Office
Junior
Security • Industrial
The Role
Coordinate national account orders by communicating with clients, technicians, vendors, and subcontractors. Provide job updates, collect quotes and scheduling information, maintain accurate job records, solve customer issues, and manage subcontractor and material manufacturer relationships.
Summary Generated by Built In

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. is seeking an Account Coordinator to join our National Account Security Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors, and subcontractors, and the nation-wide clients that we serve. You will be responsible for client communication, problem-solving, and basic account management. 

An Account Coordinator role is ideal for an upcoming or recent college graduate and/or those looking to make a career change. We are a collaborative and dynamic team that continues to grow year after year! 

Position Overview:

  • Use multiple programs for daily communication with customers to understand their needs and provide job updates
  • Work with internal employees and subcontractors to collect quotes and timing on customer orders
  • Maintain large quantity of job orders to ensure all information is accurate and up to date
  • Negotiate and manage subcontractor and material manufacturer relationships

Job Requirements:

  • Bachelor’s degree and one year of administrative experience are preferred; however, an equivalent combination of education and experience will be considered!
  • Must be able to problem solve using good judgement
  • Ability to multi-task in a fast-paced environment
  • Excellent communication and customer relations skills
  • Proficiency in Microsoft Office programs

What We Offer

  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Skills Required

  • Bachelor's degree
  • One year of administrative experience
  • Problem-solving ability and good judgment
  • Ability to multitask in a fast-paced environment
  • Excellent communication and customer relations skills
  • Proficiency in Microsoft Office programs
  • Successful completion of employment verification, background check, and drug screen
  • Driving record verification, if applicable
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The Company
49 Employees
Year Founded: 1926

What We Do

DH Pace Company, Inc. is a family-owned, privately held provider of commercial, industrial, and residential door, docking, and security solutions. The company distributes, installs, maintains, and repairs a broad range of products, including doors, loading-dock equipment, electronic security, and gate systems. Operating through more than 60 offices across the continental United States, DH Pace serves businesses, institutions, and homeowners and has operated since 1926.

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